Cloud Systems, Outsourcing, Hosted Systems

These companies provide cloud based software. Other leading software companies (covered in the A - Z pages of the overall software section) often offer their software in a cloud based option, but the companies on this page are primarily, if not exclusively, cloud based.

General Information

  • Outsourcing is the subject of a Law Society Practice Note of April 2015. It provides an overview of outsourcing, with examples of outsourcing activities, and other relevant information on confidentiality, management of your practice and risk assessment

  • Cloud Computing is the subject of a Law Society Practice note issued onApril 2014. This covers the benefits and risks of using cloud computing and includes ways in which a contract can protect the user against particular types of risk.

  • The Cloud Industry Forum (CIF) was established in 2009 to provide transparency through certification to a Code of Practice for credible online Cloud service providers and to assist end users in determining core information necessary to enable them to adopt these services.

    Choose a letter: A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z 

    A

    Acorn Legal provides an outsourced legal accounts service aimed at sole practitioners and smaller firms. The practice does not need to employ a cashier, purchase software or undergo training. A fixed monthly fee covers all accounts postings and regular reporting, including reports such as quarterly VAT figures. Online access is also available for ledger enquiries, time recording and custom reports. A comprehensive report pack is provided at the end of each month and a more detailed pack at the year-end which the firm can hand straight to the reporting accountant.

    Member of the Legal Software Suppliers Association
    Advanced offers Cloud Solutions and Managed Services for solicitors, barristers and coroners. They are used by over 400 legal firms in the UK as well as users in many other sectors. They have extensive technical knowledge of the IT requirements for law firms due to their history of taking over several key legal software suppliers in past years. Although experts in hosting their own legal software solutions, their platform is designed to handle any application software that is compatible with cloud hosting. Advanced also offers a complete disaster recovery solution. The software can be hosted by Advanced or run in-house.

    B

    Bar Squared provide LEX Chambers Management - a complete software solution for Barristers Chambers, now live in over 200 chambers. The software runs through Microsoft SQL server and web browsers so is quick to deploy and can be used easily whether in chambers or remotely. Facilities offered include Multi-view Diary, Case Management, Fees and Billing, Graduated Fees, Workflow, Drill Through Reporting, Marketing, CRM (client and prospective solicitors), Solicitor profiling, Mail Merge, Campaign Management, Diary to Exchange to Blackberry/Windows Mobile, Practice Analysis, Document Management, Time Recording, LEX for Mobile, and System Resilience.

    C

    C-Track is Thomson Reuters' court management and filing solution designed to capture, track, process and report on court information and keep cases moving through the judicial process. The web-based software, designed to solve the complexity of appellate and trial court case flow, can be configured to operate with multiple agency or partner products and systems to ensure a seamless and efficient workflow solution. The software has been developed and extended over a 15 year period and deployed in multiple courts throughout the US and in the UK. In the UK, C-Track has been deployed to deliver the CE-File Service (for electronic filing and fee payments) for HM Courts and Tribunals Service, initially for the 4 High Court jurisdictions operating from the Rolls Building in London.

    Chrome River is a hosted online expense claim and purchase ledger processing system for law firms. The user can log in over the internet and enter expense/invoice against the appropriate matter or project number. Invoices/receipts are scanned in and attached to the entry. It also integrates with credit cards. 70% of the AMLAW 100 are Chrome River clients. The company is based in the USA but has expanded into the UK.

    Clio provides a cloud based legal practice management software for law firms. Using Clio's apps, lawyers can manage their case files, invoicing, and communications securely from mobile phones, tablets, and computers. Clio originates from Vancouver, with additional offices in Toronto, London and Dublin. Clio is offered as a member benefit through the Law Society of Scotland, Leeds Law Society, and the Institute of Legal Finance Management, as well as used as a teaching aid in 17 universities across the UK.

    Converge TS (the TS stands for Technology Specialists) provide Hosted and Managed IT Services for Law Firms. When acting as a complete outsourced IT department for law firms, their software actively supports and manages their clients' network and helps protect their data. They also provide specific solutions including Virtualisation, Unified Communications, Storage and Disaster Recovery.

    D

    Denovo Business Intelligence provide a product called Denovo Intelligent Cloud, one of the company's "Intelligence" range of software, covering accounts, time, legal aid, diary and other aspects of the firm's work. Users can also access their electronic files through their smart phone, iPad or laptop.

    Member of the Legal Software Suppliers Association
    DPS Software offers law firms a very well established hosted IT solution and has become the largest legal cloud provider in the country. Providing all the standard and specialist applications that a law firm would need along with technical support and hardware maintenance, dpscloud relieves the practice from the responsibility of maintaining their IT. DPS received their certificate of accreditation to the ISO/IEC 27001:2013 international standard for information security management in 2015 and are also Cyber Essentials certified, hosting and protecting the data of over 120 legal businesses, nation-wide. DPS have recently added mobile applications; DPS SafeChat is a secure one-to-one communication app exclusively designed for client to fee earner communications and DPS iTime is a remote time recording app, integrated with their web-based practice management software.
    See also DPS Newsletter Features:
    Efficiency through integration: “joined-up” software is critical
    New cloud-based case and practice management system from DPS
    Mobile apps for lawyers – how to work on the move

    E

    Member of the Legal Software Suppliers Association
    Easy Convey is a web-based conveyancing case management system designed specifically for small firms, generally with less than 10 fee-earners. There are several products involved, that can fit together in various ways. The firm runs the case management software (Conveyancing Administration Software Application, or CASA for short) on their own system and can then provide case tracking information for their clients by exporting data to a secure site managed by Easy Convey. This case tracking process is called Track-A-Matter and can be customised to provide a style chosen by the firm. Online quotations can also be provided. The system can use any of the NLIS channels for the searches and also includes a gazetteer of over 25,800 towns, villages and districts linked to their local authority and district land registry.

    Member of the Legal Software Suppliers Association
    Eclipse, part of Capita Plc, is a leading provider of Case Management, Practice Management, Matter Management and Process Management Software, used by over 23,000 professionals and the only solution of its type to be Endorsed by the Law Society. Proclaim integrates all case management, accounting, document management, reporting, time recording, task and diary functions, and can be web-enabled to allow clients and referrers to securely view their live case files online. The Hosted solution is identical to the version used in a standard client-server environment. Eclipse employs over 160 staff at their West Yorkshire HQ.
    TouchPoint is Eclipse's new client self-service solution, providing an always-on, platform agnostic 'journey' for law firm clients and business partners.
    Sponsored Feature Case study: AVRillo conveyancers choose Proclaim PMS from Eclipse

    F

    Firmex Virtual Data Room is a collaborative, online deal management application, making multiparty transactions more efficient and more secure, with 24/7 access, document versioning and real-time activity reports. Aggregation of searchable deal information allows users to selectively publish digital record books and due diligence information for future reference and accountability. Firmex offers an unlimited use model - unlimited contacts, unlimited documents, unlimited training and unlimited support.

    FormEvo.co.uk is a new cloud based legal and professional forms solution providing for the needs of professionals in efficient online and flexible working. There is a forms library which offers a choice of "print and post" and/or "electronic submission". There are advanced API’s for integration (e.g. Case Management). Being truly cloud based, FormEvo incorporates many advanced features that traditional desktop forms applications cannot achieve.

    Free2Convey is a "free to use" Conveyancing Portal backed by all of the leading Conveyancing Software Providers. It is designed for all parties in a Conveyancing Chain to view and contribute – Conveyancers, Agents, Lenders and Clients, all without any cost. The system works as a standalone application or it can integrate with all the main case management systems.

    G

    H

    Hoowla Legal case management software is independently owned and based in the UK, operating a pay per case model with no minimum contracts to sign and zero setup costs, scalable for firms of all sizes. The software includes quote calculators, forms and letters, accounts and invoicing, time recording and dashboard reporting. Conveyancing departments benefit from integrated search ordering from a number of search providers, online SDLT submissions to HMRC and Land Registry Business Gateway integration at no extra cost. The software is built using the latest secure cloud technology accessed over the internet with nothing to install. The Hoowla software is upgraded every 4-6 weeks; software upgrades, training and support are all provided free of charge.

    HotDocs Ltd provides document automation technologies, resulting in intelligent templates that guide the user through document creation. It is used by thousands of law firms, legal publishers, financial institutions and government bodies to streamline the process of creating repeat documentation such as employment contracts, bank loans and sales contracts in more than 60 countries. The latest product is HotDocs Cloud Services, a cloud-based platform that facilitates the embedding of HotDocs automated document generation technologies into an organisation’s own process systems, such as a corporate website or a Business Process Management (BPM) defined workflow. This is a subscription service that customers can start using immediately, benefiting from all the latest features, with no need for upgrades or maintenance. The Cloud Services platform delivers document automation capabilities and tools to integrate with any application.

    I

    InTouch Conveyancing Software is a complete cloud conveyancing case management solution that provides the automation tools for conveyancers to run an effective, profitable practice. There is an ergonomic, easy to use interface and a very cost effective price. There are no minimum contracts, no servers to maintain and no software to install. InTouch provides a client focused conveyancing service; clients notice the improved communication and information available to them. InTouch is one of only a couple of dedicated cloud based conveyancing software providers.

    J

    K

    L

    LawCloud is a complete practice, matter and case management system with integrated accounts and CRM components which is hosted entirely on the cloud. The software is available at a fixed low monthly cost, offering flexibility, scalability and security for law firms and solicitors in the UK. The company has over 350 UK law firms using its legal software. The software is particularly good for solicitors in the UK who are looking to start up a new law firm as well as existing traditional small or medium sized firms looking to modernise. Lawcloud was the first legal Practice Management Software provider to be awarded certification with the The Cloud Industry Forum (CIF).

    Member of the Legal Software Suppliers Association
    LEAP is an integrated cloud based legal case management and accounting solution for small law firms (1-80 people) that specialise in common areas of law such as residential conveyancing, estate planning and probate and family law. It allows everyone in the firm to work naturally using one system. Automated document production and tasks are combined with all the record keeping needed including time recording (mobile & desktop) and billing, safe custody, and legal and client accounting. There are also legal forms and precedent letters, all of which are kept up to date and highly automated for accuracy and ease of production. All common rates and charges are automatically adjusted and data capture fields are preconfigured for each matter type. The system also integrates seamlessly with InfoTrack, making ordering and managing searches convenient and easy. LEAP has offices in Twickenham, Manchester, Cardiff and Edinburgh.
    See also three Newsletter Features:
    i) Building LEAP as a global legal software company for small law firms by Richard Hugo-Hamman
    ii) The paperless office: dream or reality? 5 practical tips to make it happen by Richard Hugo-Hamman
    iii) 4 strategies for building a healthy legal aid practice by Christina Grzasko

    Legalesign is a leading UK electronic signature company and a Crown Commercial Supplier, fully compliant with all US, UK and EU advanced electronic signature laws and ISO 27001 certified. Their service enables a business to send, track, manage and store contracts while clients sign those contracts online. Founded in 2012, they are based in Edinburgh.

    M

    My1Login is a European leader in protecting against enterprise cyber security threats through its Identity and Access Management solutions (IAM). The trend towards Software as a Service is moving enterprise identities outside the traditional corporate infrastructure, exacerbating the challenges of identity sprawl, password fatigue, resets and compliance adherence. My1Login provides a single user identity for employees, and makes it easy to log into business applications, whilst satisfying ICO guidelines for protecting client data. The system is used by many major law firms and public bodies.

    myhrtoolkit is cloud software designed for small and medium sized businesses to streamline the HR function with easy-to-use human resources tools. Holiday requests, absence management, appraisals, tasks, reports, HR documents, messaging and reminder notifications can all be managed online. There is a very good video on the site to show you how it works. Ironmonger Curtis employment law partner Jon Curtis is also the Managing Director of this software which is sold nationally by HR and employment law professionals.
    See also Newsletter Feature - Selling employment law with online HR software.

    N

    Nasstar PLC provides Hosted Desktop and Hosted Exchange cloud computing services, delivering Windows desktop, Microsoft Office, Exchange/Outlook email, BlackBerry and other applications in the cloud with a simple usage based payment model. Nasstar Hosted Exchange hosts your email on its Exchange platform and you can access your email, calendar and contacts from anywhere. Email, calendar and contacts are all synchronised automatically, protected against viruses and spam and backed-up daily. Nasstar plc was established in 1998 and is now traded on the London Stock Exchange AIM.

    Node4 is a UK-based Cloud, Data Centre and Communications specialist providing effective and flexible application of technology. In addition to offices in Reading, Newark and London, they own and manage Data Centres located in Derby, Leeds and Northampton, as well as having dedicated space in a Slough Data Centre. The Data Centres are connected using Node4’s national fibre network, recently upgraded with a multi-million pound installation of DWDM, which includes points of presence in Manchester and London, as well as interconnects to major UK carriers. Using this infrastructure, their offerings include Cloud, Colocation, Connectivity, SIP, Hosted Unified Communications and Managed Services. All services are ISO 27001 accredited and approved to securely host email for the legal sector in line with legislation.

    O

    Member of the Legal Software Suppliers Association
    Osprey Legal Cloud is a web based practice management system for law firms from Pracctice Ltd. They have a portfolio of around 600 clients ranging from single user installations to firms with over 500 staff. The software includes all of the elements that any law firm would require including Legal Accounts Software, Case Management and Practice Management. All programs and data are stored in Osprey's secure data centres with users accessing their systems via a broadband type internet connection. This approach removes the need for firms to supply any dedicated hardware, onsite servers, expensive database licences and complicated communication links.

    P

    Peapod Legal Office now owned by LEAP (see above), specialise in providing effective, affordable solutions to small law firm in the UK, covering all high street work types.

    Peppermint Technology provides "The Legal Service Platform". It delivers integrated case management, practice management, legal accounts and the market leading Microsoft CRM Dynamics Platform. The Platform is hosted in the cloud and can be accessed securely by customers, business partners and staff 24/7 from anywhere in the world. Applications include Case Management, Practice Management , Legal Accounts & Intelligent Financial Management, Business Intelligence & Reporting and Customer Relationship Management.

    Privitis provides a secure, complete and useful record of professional communications and ends the reliance on email to keep track of important communications. It is unique in its ability to meet the confidentiality needs of users from different organisations, facilitating correspondence between them while also managing the separate private and internal communications that need to take place and be recorded. Privitus is the brainchild of Peter Rouse, who practised as a solicitor for over 20 years, built his own international law firm and also has experience as CEO of a major London Chambers.

    Professional Technology provides legal practices with the latest technology without them having to invest heavily upfront in hardware or software licenses. Both the company’s Seriatim case management and Quaestor financial management systems can be provided on a hosted basis along with the latest versions of Microsoft Office (Word, Excel, PowerPoint, etc.) and Microsoft’s Exchange Server mailboxes. Running on dedicated and powerful servers in secure and scalable data centres based in London & Manchester the firm’s data is automatically replicated across the two centres and is also backed up overnight on a 30 day rolling basis. Users can login to these servers from anywhere in the world providing them with their own, personalised desktop no matter where they are.

    PureIntuitive provides cloud-based legal case and practice management software called PureCase. Designed for small-to-medium sized legal practices, the software automates routine legal administration tasks, such as time recording, document production, fee calculations and invoicing and allows the user to track and analyse prospective clients, the impact of marketing campaigns, work in progress and the performance of employees and practice areas. Costs start from £50 per user per month for the full PureCase suite. There are no up-front costs or long-term contracts and all training is provided free of charge.

    Q

    Member of the Legal Software Suppliers Association
    Quill Pinpoint is a well established private company in the legal sector. Formed in 1978, with offices in Manchester, Liverpool and Wilton they specialize in supplying software and outsourced services to legal firms and professional companies. They have over 80 staff (almost 50 being legal cashiers) and there are 550 practices using the system. The system handles everything from practice risk management, SAR and SRA compliancy as well as cash flow forecasting and now document management which is fully integrated with MS Office Suite. There is a monthly fee covering everything from the application, the hosting, the BC & DR planning and the full time legal cashier. The Quill Pinpoint infrastructure spreads across three sites in the UK and is centrally managed from the Manchester offices. Committed to both private and publicly funded firms almost one third of their client base hold criminal or civil LSC contracts.
    See also Newsletter Features: Auto enrolment pensions: 5 reasons to outsource your payroll as well as the earlier Features Quill Pinpoint: How outsourced cashiering works and Ten reasons to outsource your cashiering.

    R

    RILIANCE is a web based risk & compliance system for the legal market. Its primary aim is to ensure all firms that have to comply with the new and existing SRA regulations have a system in place that instils a robust risk & compliance structure to the firms day to day operations and potentially will reduce the firms Professional Indemnity premiums. The software is easy to set up and is easy to use. It has user friendly input screens and helpful guides are included. It produces standard letters and forms, provides reminders via email and account messaging which will ensure you are on top of all your Risk & Compliance requirements. The software is hosted by Riliance and is charged as a simple monthly fee.

    S

    Member of the Legal Software Suppliers Association
    Select Legal Systems was one of the first legal software suppliers to offer a cloud solution to the legal marketplace. Since then they have successfully moved 70 law firms over to their cloud solution. They offer a full and comprehensive guidance service for law firms considering a move to the cloud with advice in choosing the right kind of internet connection and set up for maximum speed and efficiency. Select's flagship product, LAWFUSION, is fully integrated and offers everything you would expect from a leading solution, including Practice Management, Accounts, Time Recording and Case Management.

    SDLT.co.uk is a well established Stamp Duty Land Tax (SDLT) form e-submission service. Available as desktop or cloud. Integrates with leading Case Management providers. Future proofing property professionals by providing solutions for Property Tax in Scotland (Land and Buildings Transaction Tax – LBTT) and for Wales in April 2018 (Land Transaction Tax (LTT). Data entered into an SDLT form auto populates range of HMRC and Land Registry application forms.

    The Solicitors Outsourcing Association (SOA) is an independent not for profit organisation, uniquely representing the interest of both solicitors and outsourcing suppliers. It provides solicitors with a comprehensive range of quality outsourcing services, under one umbrella, including Accounting and bookkeeping services, Cloud hosting and on premise IT support services, Dictation, File reviews and regulatory compliance audits, HR and employment law services, Legal cost experts, Outsourced reception, Voice & data IT services. The chairman, Martin Read was a practising solicitor for over 20 years.

    U

    V

    Virtual Practices from SOS provides the latest .net practice and matter management software, SOS Connect. The software fully integrates with Microsoft Word and Outlook and includes customer relationship management (CRM), intuitive time recording and billing, auto document creation, matter / case management and automatic email filing. They can also provide a fully outsourced legal cashiering service. The firm's accounts are managed on-line by a team of highly skilled specialists in compliance with SAR's. They provide full bank reconciliations and financial/ business month-end reports.

    Lawyers home page.... Software home page.... Comments or queries? delia@venables.co.uk

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