Outsourcing, Hosted Systems and Cloud Systems

Sponsored link Sponsored Feature       DPSCloud: Reinterpreting The Cloud with law firms in mind   Choose a letter: A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z  This page was last updated May 27th. B Bar Marketing enables you to outsource your marketing to experts in the field. Services include the formulation of strategies, planning and multi-channel execution. They can help with new business generation, client retention, press, PR and events, webinars, social media and the web. Bar Marketing is headed up by Catherine Bailey, former Head of Marketing for IRIS Legal Solutions, the foremost supplier of software solutions for the Bar and law firms. Bar Squared are the authors of Hosted LEX Chambers Management - a complete SaaS solution for Barristers Chambers. LEX runs through Microsoft SQL server and Internet Explorer so is quick to deploy and can be used easily whether in chambers or remotely. LEX offers: Multi-view Diary - Case Management - Fees and Billing - Graduated Fees - Workflow - Drill Through Reporting - Marketing - CRM (client and prospective solicitors) - Solicitor profiling - Mail Merge - Campaign Management - Diary to Exchange to Blackberry/Windows Mobile - Practice Analysis - Document Management - Time Recording - LEX for Mobile IE - System Resilience. Now live in over 100 chambers. C Chrome River Expense is a "hosted" online expense claim and purchase ledger processing system that is built from the ground up specifically to meet the needs of law firms. With no up-front hardware or software costs and a solution that is quickly deliverable to users around the globe, the product provides a almost instant return on investment. Log in over the internet and enter the expense/invoice against the appropriate matter or project number and the job is done. Invoices/receipts are scanned in and attached to the entry. It also integrates with credit cards. A Quarter of the AMLAW 100 are Chrome River clients. The company is based in the USA but is now expanding into the UK. Cognito Software has provided legal software solutions since 1991 originally inspired and developed by a progressive partnership of solicitors. Since then the software has expanded from its original Legal Accounting Package through to the more complex Legal Case Management and Legal Practice Management Solutions that are now required by the modern forward thinking firm. Cognito now provide a wide variety of Legal Software Solutions to the legal sector. They also offer hosted solutions with flexible payment terms including rentals and Pay Per Matter. The pricing is extremely competitive and they have solutions in place specifically to help the smaller firms. D Denovo Business Intelligence provide a product called Denovo Intelligent Cloud which delivers an unrivalled set of features from the company's "Intelligence" range of software, available to users whereever they are, whatever the device used. Full Legal Intelligent Files, Intelligent Accounts, Intelligent Time & Files, Intelligent Legal Aid, Intelligent Diary. This provides a cost-effective way to outsource the burden of managing and maintaining servers, hardware and software platforms. Users can also access their electronic files through an "app" on their smart phone, iPad or laptop, wherever they are, as long as they have access to Broadband or WiFi. DPS Software provide fully outsourced IT services to more than 60 legal practices and they have been hosting firms for over 8 years. They take complete responsibility for the IT of the hosted firms delivering all necessary software to the practice, including practice management, accounts and email, word processing and Microsoft Office. There is also periodic product training, full disaster recovery and business continuity protection, home and remote working and anti-spam and virus protection. The DPS solution is fully managed and includes periodic product training and on-site staff if needed. The service allows hosted firms to focus on their core legal work and aim for new levels of efficiency and profitability. Draft n Craft is a legal process outsourcing service provider having its Registered Office in Connaught Place, New Delhi, India. The company is headed by Rakesh K Sharma, a practising lawyer for the last 20 years in the High Court of Delhi and the Supreme Court of India. It provides legal and paralegal services to solicitors, law firms and corporate houses based in countries other than India. The services provided include maintaining legal archives, drafting documents as per requirements and providing committed lawyers and secretaries. Legal Process Outsourcing is the fastest growing sector of service industry. E e-know.net is a dynamic UK managed service provider, delivering Application Hosting, Software as a Service (SaaS) and Business Continuity to clients in 20 countries around the world. They take responsibility for all aspects of the customer's IT infrastructure, including communications, networks, applications, support, even strategy. An established Microsoft Gold Certified partner, e-know.net is based in Telford with state of the art £5 million server farms and has over 250 clients and 7,500 users logging on daily around the world including many legal users. By providing users with access to their business systems anywhere at any time, efficiency within the organisation is maximised and all business continuity and disaster recovery requirements are met as standard. Envision from Thomson Reuters (previously called Lawsoft), is available as either an end-to-end enterprise solution or as discrete modules for departmental solutions, integrated with existing technology. It can be provided as a fully managed, outsourced business solution on a fixed charge per user per month basis with the capability to scale this up or down at any time. It can can deliver solutions to many of the financial, technical and resource issues facing modern law firms today, as well as provide risk management and business continuity benefits. Eyenetwork provides videoconferencing services for lawyers to interview witnesses and take expert testimony or depositions from all around the world. This service is used both pre-trial to interview witnesses or for additional meetings between Counsel, and during the trial itself where a live connection is made into the Court room (a "Virtual Court"). Testimonies and interviews can be recorded for subsequent review. Eyenetwork offers a videoconference network of over 3500 locations around the world. The service allows the legal profession to use videoconferencing facilities on-demand by hiring the equipment by the hour as and when it is needed. I IRIS Legal offers Hosted & Technical Services for solicitors, barristers and coroners. Firms can enjoy the benefits of the latest technology without heavy investment upfront and can achieve substantial business efficiencies as a result. Services are provided on dedicated, powerful servers in a highly secure, scalable Data Centre; the only equipment needed at the client's premises are PCs and a broadband connection. Once connected to the remote server, you will be able to run core applications as if they were loaded onto your own computer. Your IRIS Hosted system comes complete with a disaster recovery process, should emergency strike. L LawCloud is a hosted, cloud-based version of the practice, matter and case management product from LawWare. The software is available at a fixed low monthly cost, offering flexibility, scalability and security for law firms and solicitors in the UK. There is a blog on the site which discusses issues relevant to cloud computing for law firms. It contains or links to a number of general resources relating to cloud computing. LawCloud is now celebrating its hundreth UK Law Firm using its legal software "in the cloud". It is particularly good for new law firms or existing firms looking to do more with technology, offering in-house and hosted systems. LAWMAN from Timeslice Ltd, longstanding Docklands based suppliers to the legal profession, is legal Practice, Document, Email and Case Management Software. The system is used by a strong, loyal and steadily growing client base of major Legal 500 practices including some in the top 100 category. Features include comprehensive Client Matter database, Billing, Draft Billing, digital time recording, integrated ledgers and Money laundering compliance. Users can access the system via a 'Fee Earner' style desktop or using an Outlook Client with full integration to other commonly used software i.e. Word, Outlook, Excel. The system also offers internet integration with client access via a security controlled web portal and a full range of managed services, hosting and specialist It consultancy through their sister company Minervia Minervia. Legal IT is an Irish company based in Cork & Dublin that specialises in the development and implementation of I.T. solutions to the legal industry. Areas include financial & case management, practice management, digital dictation and remote bookkeeping services, as well as back-office hardware and software support. They are the Irish agents for TikitTFB's Partner for Windows Practice Management system (see also here). In addition to providing software, they also operate a dedicated bureau accounts department for solicitors. This provides bookkeeping and/or financial management services to solicitor practices of all sizes. There are 6 dedicated staff in this department who range from fully qualified accountants to lecturers from the Law Society. LegalIT247 offer converged IT and cloud solutions to help ease the burden of law firm management. The company is a joint venture between telephony specialists Matrix247 and IT services company, Onyx Group. By combining the expertise of data and telecoms into a single entity, they can offer a convenient one-stop-shop for communication and networking needs: from connectivity to data hosting, IP telephony to call recording, online backup to disaster recovery. Where uncoordinated IT approaches can leave shortfalls, their joined-up approach plugs the gaps. Their aim is to help firms make the most out of moving to a shared – converged – infrastructure where data and voice run over a single network. Not only can this deliver immediate efficiencies and economies but it also serves as a platform for stronger compliance, increased security, enhanced customer service, greater resilience and heightened agility. M Magellan Consultancy Services provide a number of outsourced services to legal firms including transcription services, legal finance & accounting services, conveyancing services, paralegal support services and case management set up. Managed Services Consultancy (MSC) provide independent, objective advice on the wide variety of new options available to outsource management of a firm's IT systems - from remote management of some components of IT, in-house, to full hosting of all IT at a data centre. There are many different options at all levels, with which many law firms are still unfamiliar. MSC have carried out due diligence on potential providers and solutions, so they can assist with making the right decision to improve performance and to help with the transition to better ways of working. Moneypenny provides flexible call handling support for law firms across the UK and is an endorsed partner of the Law Society. Some firms require a fully outsourced switchboard function; others simply require support during busy periods, lunchtimes, holidays and sickness. With a team dedicated to taking calls for the legal sector, Moneypenny provides high service levels for staff and callers and maximises internal resources. N Nasstar plc provides Hosted Desktop and Hosted Exchange cloud computing services. Hosted Desktop is a cloud computing service that delivers Windows desktop, Microsoft Office, Exchange/Outlook email, BlackBerry and other applications required in the cloud rather than using local hard drives. Nasstar's cloud services are designed and built to deliver businesses with a scalable solution that produce operational efficiencies and replace the traditional capital expenditure requirements of IT deployments with a simple usage based payment model. Nasstar Hosted Desktop enables you to access you desktop, applications and files from anywhere and in any language, either through a web browser or on an iPad or iPhone. Nasstar Hosted Exchange is an outsourcing solution for hosted email. Nasstar hosts your email on its Exchange platform so that you don't have to worry about buying servers, software or backing-up your email data as Nasstar does all this for you. Nasstar Hosted Exchange enables you to access your email, calendar and contacts from anywhere using Outlook, Outlook Web Access (a web browser accessible version of Outlook) or on a mobile device such as an iPhone or BlackBerry. Email, calendar and contacts are all synchronised automatically. All your email data is protected against viruses and spam and is backed-up daily. Nasstar plc was established in 1998 and is now traded on the London Stock Exchange AIM. Nasstar plc is a Microsoft Gold Certified Partner, BlackBerry Alliance Partner and Citrix Partner. nScaled provides primary and secondary infrastructure services for law firms. Through its globally secure network of physical infrastructure and with offices in the UK and USA, it provides on-demand facilities for customers to quickly deploy and manage their infrastructure services. Typically used as a highly cost effective disaster recovery solution, nScaled eliminates over provisioning, replicates virtualised environments and can be deployed enterprise wide. Using a combination of local and remote protection, customers additionally benefit through the facility to replicate their primary environments offsite for the testing of new applications and upgrades. There are several case studies from law firms on the site. O Osprey is a web based practice management system for law firms from Pracctice Ltd. They have a portfolio of around 600 clients ranging from single user installations to firms with over 500 staff. The software includes all of the elements that any law firm would require in one comprehensive yet easy to use package, including Legal Accounts Software, Case Management and Practice Management. All programs and data are stored in Osprey's secure data centres with users accessing their systems via a broadband type internet connection. This approach removes the need for firms to supply any dedicated hardware, onsite servers, expensive database licences and complicated communication links. P Peppermint Technology provides "The Legal Service Platform" enabling a business to provide a highly personalised customer experience. It delivers integrated case management, practice management, legal accounts and the market leading Microsoft CRM Dynamics Platform. The Platform is hosted in the "cloud" and can be accessed securely by customers, business partners and staff 24/7 from anywhere in the world. Applications include Case Management, Practice Management , Legal Accounts & Intelligent Financial Management, Business Intelligence & Reporting, Customer Relationship Management and many other services and tools. Premier IT is an experienced IT solutions provider to the legal sector with services delivered through a dedicated range of public, private and hybrid cloud solutions. Services include Hosted Exchange, Disaster Recovery, Virtual Private Server, Online Backup and Virtual Office. The cloud platform is hosted within a fully secure data centre, using the latest virtualisation technology and storage hardware. It uses the latest firewalls, anti-virus and anti-spam software to protect the client's data and users. They have a demonstrable track record in providing resilient and reliable cloud services. Other services include IT support, CPD software, IT & business skills training, CMS & CRM systems and e-learning development. Professional Technology provides legal practices with the latest technology without them having to invest heavily upfront in hardware or software licenses. Both the company’s Seriatim case management and Quaestor financial management systems can be provided on a hosted basis along with the latest versions of Microsoft Office (Word, Excel, PowerPoint, etc.) and Microsoft’s Exchange Server mailboxes. Running on dedicated and powerful servers in secure and scalable data centres based in London & Manchester the practice’s data is automatically replicated across the two centres and is also backed up overnight on a 30 day rolling basis. Users can login to these servers via a standard broadband Internet connection from anywhere in the world providing them with their own, personalised desktop no matter where they are. Q Quill Pinpoint won The Institute of Legal Cashiers (ILCA) Solicitors Software Users Award 2010 Quill Pinpoint supplies software and outsourced services to legal firms and professional companies with over 80 staff (almost 50 being legal cashiers). There are 550 practices using the system. The system handles everything from practice risk management, SAR and SRA compliancy as well as cash flow forecasting and now document management which is fully integrated with MS Office Suite. There is a monthly fee covering everything from the application, the hosting, the BC & DR planning and the full time legal cashier. The Quill Pinpoint infrastructure spreads across three sites in the UK and is centrally managed from the Manchester offices. Committed to both private and publicly funded firms almost 1/3 of their client base hold criminal or civil LSC contracts. Quiss Technology has been providing companies and legal firms with IT support since 1988. They help firms to improve the performance of their organisations through the appropriate IT infrastructure, expert advice and practical support. They can offer IT support in-house and/or a full cloud based solution. Firms already assisted in this way include Freeth Cartwright, Clintons, Portner, JCP, Cummins and Universa Law. Their managed service solution, called "Works", provides a range of support to all levels of the business from both operational and commercial aspects. Quiss Technology are a Microsoft Gold Certified Partner and operate from their headquarters in Tamworth, Staffordshire with additional offices in Harrow, North West London. R Red Monkey Software can supply their Solledger Accounts and Time Recording system as a data hosted solution for users with multiple sites and those who prefer their data to be securely held remotely with frequent automatic backup. The data is replicated between servers in multiple locations and has only had one significant outage (of about 5 hours) in more than 4 years of operation. Encryption of the data passing over the internet assures security and access to the data is always password controlled. Initial set up is very low cost and the running costs are also low including full software and accounting assistance. The data can be accessed from any computer with an internet connection and the programs are supported on Apple Mac systems as well as PCs. RILIANCE is a web based risk & compliance system for the legal market. Its primary aim is to ensure all firms that have to comply with the new and existing SRA regulations have a system in place that instils a robust risk & compliance structure to the firms day to day operations and potentially will reduce the firms Professional Indemnity premiums. The software is easy to set up and is easy to use. It has user friendly input screens and helpful guides are included. It produces standard letters and forms, provides reminders via email and account messaging which will ensure you are on top of all your Risk & Compliance requirements. The software is hosted by Riliance (it is a cloud based product) and is charged as a simple monthly fee. S Select Legal Systems was one of the first legal software suppliers to offer a cloud solution to the legal marketplace. Since then they have successfully moved 70 law firms over to LAWFUSION Direct, their cloud solution. They offer a full and comprehensive guidance service for law firms considering a move to the cloud with advice in choosing the right kind of internet connection and set up for maximum speed and efficiency. Select's flagship product, LAWFUSION, is fully integrated and offers everything you would expect from a leading solution, including Practice Management, Accounts, Time Recording and Case Management. smartlegal from Converge IT, provides CRM, management tools and IT Services for the legal sector. It combines Converge's established on-premise support services, its fast-growing Cloud offering and its software development business into a single unit to better support its strong legal SME client base. smartlegal provides products and services geared to business improvement, helping law firms win more clients, strengthen existing relationships, enhance management controls, refine business process, raise standards, and increase capacity and capability. Core solutions include a marketing application, a business management tool, cloud-based hosted desktop and managed IT services, support and consultancy. The Solicitors Outsourcing Association (SOA) is an independent not for profit organisation, uniquely representing the interest of both solicitors and outsourcing suppliers. It provides solicitors with a comprehensive range of quality outsourcing services, under one umbrella, including Accounting and bookkeeping services, Cloud hosting and on premise IT support services, Dictation, File reviews and regulatory compliance audits, HR and employment law services, Legal cost experts, Outsourced reception, Voice & data IT services. By outsourcing support functions, solicitors are able to free up their time and resource, allowing them to focus on their core competencies. The chairman, Martin Read was a practising solicitor for over 20 years. U UKTyping.com is a business operated since 1992 by solicitors in London who offer a variety of outsourced legal processing using lawyers in India and South Africa. Areas covered include litigation support (discovery and disclosure) and many types of legal transcription. V Vaultium is a hosted, secure, online, document management and file sharing solution which can be accessed from anywhere. The location (the "vault") is actually underground in an ex military installation and physical security is taken very serious as well as the latest techniques of encryption. The user sets of a local "vault" on their computer and categorises the data and who can have access to it. Once set up in your local vault, the data can be transferred to the hosted vault. The company has been in business for a number of years and stresses that it is not a new arrival on the scene of secure data storage; they also say that they are versed in the legal requirements of data storage, transfer and retention. You only pay for what you use - there are no initial costs and indeed there is a free trial available. Virtual Practices from SOS provides the latest .net practice and matter management software, SOS Connect, at no capital cost. The software fully integrates with Microsoft Word and Outlook and includes customer relationship management (CRM), intuitive time recording and billing, auto document creation, matter / case management and automatic email filing. They can also provide a fully outsourced legal cashiering service. The firm's accounts are managed on-line by a team of highly skilled specialists in compliance with SAR's. They provide full bank reconciliations and financial/ business month-end reports. Virtual Practices provides the fee-earner with all the tools needed to run an efficient and profitable law practice with 24hr access to their system from anywhere with internet access and an assurance that all data is stored and backed-up off site at a specialist hosting centre. There are no upfront capital costs, annual maintenance or network hardware costs. Lawyers home page.... 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