This page last amended on August 23rd.
See also two related pages - there is some overlap between these sections:
Alternative Dispute Resolution including Adjudication, Arbitration and Mediation
Collaborative Law - family law organisations committed to resolving issues without going to court.
Dispute Doctor provides an online mediation service carried out by
a barrister mediator based in Bristol. The parties can web conference by Skype, return agreements and pay online.
There is also a handy Useful Resources section which contains Guides to Mediation.
The areas covered are divorce and separation (finances), employment and organisational conflict
(i.e. conflict arising out of personal or professional relationships).
The service aims to demystify the mediation process and make it more accessible for people to access mediation for
their disputes or problems.
Mediations are standard facilitative mediations, carried out by an accredited mediator.
For more difficult disputes, the mediator employs a problem solving technique called CLEAR which is a seven step
process aimed at helping the parties to step outside of the problem and look at the issues in a structured and holistic way.
Dispute Doctor Ltd was founded by Alison Frazer, a barrister by profession and a qualified mediator.
The Mediation Room is run by
Graham Ross, a mediator and retired solicitor with over 20 years experience in IT and the law.
He is a member of the United Nations Expert Panel on Online Dispute Resolution and speaks regularly at
international conferences on the impact of the law on the Internet and e-commerce and on technology
in the judiciary and Alternative Dispute Resolution.
Several eminent lawyers have joined Graham Ross in the team running the service and information
on these can be found on the site.
They provide a service "where technology meets dispute resolution enabling people to have their disputes
resolved at less cost, in time and money, and with less damage to underlying business or personal
relationships than by pursuing through the courts or by arbitration."
In conjunction with leading mediator training and provider companies worldwide, they can organise both
meeting based mediations and mediations conducted online using a unique secure platform.
The online service provides an online messaging and blind bidding process, with additional message areas
in which client and lawyer can communicate securely. The system also allows for part 36 offers, authorisation
limits, offer conditions and non-monetary issues.
You can see a demonstration on the site.
e-mediator (also known as Consensus Mediation) is an
online mediation service run by solicitor Maggie Kennedy. This type of mediation is offered
for disputes where the amount under dispute is less than £15,000 and greatly reduced fees apply.
Maggie's main site,
Consensus Mediation, offers:
A bullet point guide to how and why mediation works in more than 80% of cases
A collection of articles written by Consensus Panel members and guests.
ADR Glossary explaining common terms and acronyms.
Case Studies related to cases settled successfully using traditional and online mediation.
Extracts from the Civil Procedure Rules that relate to ADR.
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Online Dispute Resolution (ODR)