Internet Newsletter for Lawyers, July/August 2017 Stephen Mason: how electronic evidence is brought into legal proceedings
D.Casey Flaherty of Procertas is sceptical about intelligent robot lawyers
Stephen Ward of Clerksroom describes Billy the robotic junior clerk
Susan Hallam explains how/when to use competitive keyword advertising
Delia Venables asks What are chambers' websites really for?
Alex Heshmaty explains the concept of digital legacies and what to do
Nick Holmes looks at DoNotPay, "the world's first robot lawyer"
August 4th 2017 Justis to extend their coverage to New Zealand
are extending their coverage to New Zealand - a new jurisdiction in their case law offerings.
Following a partnership with
The Law Report, Justis will provide decisions of the higher courts of
New Zealand from 2010 onwards across all major practice areas. The Law Report select important decisions for the
series and provide summaries for cases with weekly updates. Viewers will be able to access the cases alongside those from
other common law jurisdictions including Canada, Australia and the UK, and conduct comparative research more easily
as the Justis team cross-reference every decision added to the database against their existing collections.
The Law Report will be available on the Justis platform from September 2017.
August 4th 2017 Faster access to The Irish Reports
Incorporated Council of Law Reporting for Ireland (ICLR) have reached
an agreement to make recent judgments available on Justis as soon as their editorial steps have been completed.
This arrangement means that users can access the official reports of significant Irish cases online shortly
after the judgments are delivered, and well before the availability of the cases in hard copy. Justis Managing Director Masoud Gerami, says:
“This is a significant development for our online subscribers to The Irish Reports, and we are delighted that
users will now be able to access this invaluable content to use in their research as soon as cases are reported.
I congratulate ICLR for such a progressive decision.”
August 1st 2017 A very good site for individuals in Ireland to understand basic Irish law
Lawyer.ie is a Guide to the Law in the Republic of Ireland.
This is not a new site - I knew it several years ago as the website of Dublin firm Tyrrell Solicitors, and
Roddy Tyrrell is still the publisher of the site - but it has developed strongly as a resource for lay
people to understand the law in Ireland. The site majors on personal injuries, family law
and probate/wills but also covers consumer law, company law, taxation, employment,
immmigration, insolvency and defamation.
July 29th 2017 Law Society issues guidance on Money Laundering
Quick guide to the Money Laundering Regulations 2017
was issued on 11th July 2017 by the Law Society.
It provides a brief overview of the key issues firms will need to be aware of
and the changes they will have to implement in order to comply with the regulations.
The new regulations - The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer)
Regulations 2017 (the regulations), which transpose the Fourth EU Money Laundering Directive into UK law, were laid
before parliament on 22 June and commenced on 26 June.
Although the Fourth Directive was finalised in June 2015, a draft version of the regulations was only released in
March 2017 and the regulations themselves were only laid before parliament one working day prior to commencement.
See also my page on Money Laundering topics
July 28th 2017 Language courses, suitable for lawyers, start at the end of September, in central London
Languages2000 is the website of Susan Isaacs.
She has an M.A from Oxford and has been running courses
in the City for the past thirty years. Her classes are mainly based near Moorgate, Barbican, London Bridge and Canary Wharf.
Although her classes are not specifically for lawyers, they are aimed at professionals and her clients include
students from Norton Rose Fulbright, HSBC, Linklaters, Price Waterhouse Coopers, Herbert Smith,
Simmons and Simmons, the GLA and the Bank of England. Languages covered include French, German, Italian and Spanish at
various levels. You can see more details from the website as above, or email her at
email@example.com, asking for details of
the language(s) that interest you.
July 26th 2017 SCL Conference "Back to basics: the technology" on 19th September 2017
The Annual SCL conference will take place on Tuesday 19 September 2017, 9.30 am - 5.30 pm (Registration from 8.45 am. Drinks from 5.30 pm)
The conference is hosted and sponsored by Bristows LLP, London, 100 Victoria Embankment, London EC4Y 0DH
The write-up of the event says: "We aim to answer many of those questions that sometimes sound too silly to ask.
We assure you they are not! SCL has assembled a team of practising lawyers and technologies to bust through the
jargon and explain how things work, without too much bamboozlement!"
The full programme is now available
Cost is £300 + VAT for SCL members and £450 + VAT for non-members. There are also assisted places,
concessonary rates and bursaries.
July 21st 2017 Justis webinars help young lawyers (and older ones) to learn essential legal research skills
JustisOne UK Practitioner Training Webinars are designed
to introduce new customers and remind existing ones, about JustisOne, the latest platform from
Justis Publishing. JustisOne contains the largest collection of judgments available
anywhere online. The free webinar series will cover the UK, Ireland, Caribbean, Australia, New Zealand, USA,
Canada and other jurisdictions (in separate webinars) for both practitioners and academics. You can
register on the site.
July 20th 2017 A practical guide to marketing for lawyers by Catherine Bailey & Jennet Ingram
A practical guide to marketing for lawyers
is a new book written by two experts in this field, Catherine Bailey & Jennet Ingram. The book covers
Strategy: The What, the Why and the How; The Importance of Branding in Law; Ensuring Successful Communications;
Social Media Strategies; What Makes a Winning Website; Press, PR and Events Planning; The Importance of Design;
Developing Clients and Acquiring Prospects; Managing Marketing Budgets; and Essential Checklists.
Catherine Bailey is MD of Bar Marketing and has 20 years of experience in strategic and operational marketing.
Jennet Ingram holds Chartered Marketeer status and works with legal software suppliers, outsourced service providers,
law firms and barristers’ chambers.
You can read
Chapter Two for free,
on The Importance Of Branding in Law.
Now available for £14.99 from Amazon, with the Kindle version priced at £9.99.
July 12th 2017 LEAP announces partnership with The Cashroom
LEAP, a key cloud-based practice management software provider
is going into partnership with
The Cashroom to provide outsourced cashier, management accounting
and payroll services to its clients.
The services will include all books and records, paying suppliers, reconciling bank accounts, day/month end routines,
submitting VAT returns etc. Management accounts and information can be provided together with budgets and cash
flow projections to keep a firm fully informed. It will also include payroll services, with statutory payments,
pensions and other deductions, and can administer ‘auto-enrolment’ and workplace pensions in accordance with the regulations.
Peter Baverstock CEO of LEAP comments: "Through our partnership with The Cashroom we can now offer LEAP clients
the option of outsourcing the accounting function of their practice. This removes a traditional and substantial
cost by providing day to day processing of accounts by trained professionals."
July 11th 2017 Clarity on sources of impartial legal advice for Grenfell
The Law Society's president, Joe Egan, has clarified
that North Kensington Law Centre is a trusted provider of free legal advice to those affected by the disaster.
He said: "This local law centre, dedicated to serving some of the poorest and most disadvantaged in the
area for nearly 50 years, works with volunteer lawyers to provide independent, impartial and free legal advice on
housing, employment, immigration and asylum and welfare benefits.
Lawyers who are offering free, expert legal advice through North Kensington Law Centre can help people decide
how best to proceed with legal issues they may be facing – from inquests, wills and probate to benefits, housing,
immigration or asylum matters. They can also advise on sources of further advice if that is needed."
Further information can be found
July 8th 2017 Justis to become the exclusive provider of Caribbean Law (CariLaw)
Justis will add cases from 18 Caribbean jurisdictions to their
large collection of case law, in November this year.
The CariLaw database is the result of the hard work and dedication of the University of the West Indies (UWI)
Faculty of Law Library. Since 1970, The UWI has been collecting, organising and
disseminating Commonwealth Caribbean primary law, both in print and electronically.
The CariLaw website was established by the Faculty of Law Library in 2003.
It has been continually updated, and now contains the full text of over 44,000 cases with headnotes.
In November this year, these cases will also be available via the Justis database.
Masoud Gerami, MD of Justis, says that for the first time Caribbean case law will then be part of a common-law
wide research environment.
Full details of this initiative can be found
June 30th 2017 "Free Movement" website provides updates, commentary and advice on immigration and asylum law - not "new" but a great resource
Free Movement, run by barrister Colin Yeo and colleagues, aims to provide
good quality and clear information available to all affected by immigration control: migrants themselves, their families,
their lawyers and their judges. As he says on the site "Immigration law has become very complex in the UK and changes
very rapidly; we try to make it simple, or at least understandable".
The website receives over 300,000 page views a month with a great deal of free information and there is also a membership
scheme for additional information, costing from £20 a month. There are guides for purchase and also a fixed price legal advice
scheme for people with particular problems. He also tweets from @ColinYeo1 and provides a regular flow of information on
the latest developments in this field.
June 28th 2017 Eclipse announces new case and practice management software written especially for small law firms
Eclipse Legal Systems,
long established provider of very powerful
software for UK legal firms, has now developed a new system called "Eclipse Compact", a cloud-based (hosted) system
designed specifically for small firms of between 1 and 10 users.
Built using Eclipse’s existing Law Society Endorsed "Proclaim" case and practice management platform, Compact provides
a core set of tools enabling smaller organisations to benefit from many of the facilities originally designed for larger firms.
With no up-front costs, Compact can be rapidly rolled out for a standard "per user, per month" price.
An upgrade path is available, if the firm needs a more comprehensive system at a later date.
Eclipse Compact is available immediately and can be taken as a pure case management solution for specific work areas,
or an integrated practice management system with SAR-compliant finance tools.
There are more details of this new software launch
June 21st 2017 Tikit’s Carpe Diem cloud solution recognised by government framework
G-Cloud is a government initiative
designed to aggregate cloud-based IT services and put them in one place – the ‘CloudStore’ – giving public sector
organisations access to cloud suppliers which are government approved. This is intended to drive the wider adoption
of cloud computing in the public sector. Tikit, part of the BT Group and leading provider of technology solutions
for law and professional services firms is now able to supply its Carpe Diem cloud-based time recording solution
under the Government G-Cloud Framework, giving public sector organisations easy access to one
of the leading time recording systems available.
“Being part of the G-Cloud Framework agreement significantly simplifies the
procurement process for any government organisation looking for a best of breed time recording solution"
said Katherine Ainley, CEO of Tikit.
"Carpe Diem time recording has been a leading solution for law firms for over 20 years and we are keen to bring
its benefits into the public sector.”
More about this story
June 20th 2017 Now that's what I call a global user conference! (A Huge HUG)
HotDocs, market-leading document automation specialist,
has just had a big HotDocs User Group meeting in London with over 100 customers and partners from nearly
a dozen countries including Australia, United States, Canada, Germany, Spain, Switzerland, Romania,
the Czech Republic and, of course, the UK.
There were new product developments, customer success stories, technology and business streams
and a general sharing of information on document automation technology.
Delegates at (HotDocs User Group) HUG 2017 came from a wide range of industries and professions,
with technical and senior management representatives from banking, law, real estate, insurance, local government
and large enterprise in attendance. There is a regional HUG in New York in November.
HotDocs was formed in 1996 and has its HQ in Edinburgh. There are users in 60 countries.
There is more about the conference
Internet Newsletter for Lawyers, May/June 2017
Companies selling legal documents and services online and what they offer
Sue Bramall, Berners Marketing on mistakes to avoid in commissioning a website
Jamie Anderson, Trinity Chambers: Employment Tribunals Decisions on GOV.UK
Alex Heshmaty explains smart contracts and current and potential uses
Helen Dewar of Leigh Day describes the process of commissioning a new intranet
Nick Holmes rounds up the latest lawtech publications, launches and events
Peter Baverstock looks at 10 key considerations when starting your own law firm
Julian Bryan shows how outsourced cashiering can improve your bottom line
June 16th 2017 David Lloyd George, the only Solicitor ever to become Prime Minister, is now to be honoured by the Law Society
The former Council Chamber at the Law Society’s Hall in Chancery Lane, London, is to be renamed in Lloyd George's honour.
He became Prime Minister in December 1916 and to date is the only solicitor in England and Wales
to become Prime Minister.
David Dixon, the Law Society council member for South Wales, proposed the motion to commemorate him
in this way and the motion was passed by acclamation.
He said, “The Law Society should be proud that one of its members became the head of the UK government.
This was a colossal achievement for someone we would now regard as a High Street
practitioner, who practised in a small town with a population of under 1,000 people on the north coast of Cardigan
Bay and for whom English was a second language. Moreover, he assumed office at a time of crisis, when we appeared to be
losing the First World War. He led the country to victory in that War and through the years of uncertainty which followed.”
Following the meeting, David Dixon said, “This motion is about showing pride in the profession and honouring the
memory of a solicitor who achieved great things and of whom the profession should be proud.”
June 16th 2017 I-COM offer a free email marketing (breakfast) event on 5th July
How to make money from dotmailer email marketing
is the topic of a free I-COM seminar on July 5th in Deansgate, Manchester, 8am to 10am (with some breakfast thrown in as well).
Key topics to be covered in the event are:
i) How email should fit into your overall marketing strategy;
ii) How to go beyond the basics;
iii) Writing engaging email content and why it is vital to get your brand voice right to close the deal;
iv) A chance to ask questions.
Although the event is free, you do need to register on the site (as above) since places are limited.
June 15th 2017 Eclipse Legal Systems selected as an Approved G-Cloud supplier
Eclipse Legal System’s Proclaim legal software solution
is now available through G-Cloud 9, a scheme developed by the Government to simplify procurement for public
sector organisations and departments across the UK.
Within G-Cloud 9 is a secure online store called the ‘Digital Marketplace’, and as an approved supplier,
Eclipse now has the opportunity to promote its Proclaim Case and Practice Management solutions directly to the
public sector via the online store.
Essentially, this will provide organisations with a cheaper and quicker method of buying services. More info from Eclipse
There is more from GOV.UK about the scheme in general
June 12th 2017 This week! Free "startup" Seminars offered by A City Law Firm in London Tech Week
London Tech Week is a festival of live events across the city from
12th to 16th June 2017, showcasing and celebrating the best of tech whilst providing networking, social, learning
and business opportunities. 40,000 attendees are expected from 70 countries with over 300 events.
A City Law Firm are commercial lawyers specialising in
technology. They are hosting a series of daily workshops in London, throughout this week (12th to 16th June).
These are designed for firms ready to scale up, expand, take on new premises or seek/accept funding or investment.
There will be specialist advisers offering a free hour to a small niche group of 10 people, answering questions
and giving initial comments on business plans and legal documents.
Topics include: tech funding & investment; Intellectual property & patent
protection; branding and PR; competition analysis; employment law & HR/recruitment; how to scale up;
securing first premises.
More details, and how to book,
June 6th 2017 Latest Newsletter Feature on 10 considerations in starting a new law firm
10 Considerations in starting a new law firm
is a new Newsletter Feature written by Peter Baverstock, the CEO of LEAP UK. Have you prepared the ground?
Money, infrastructure, software, compliance, where to base the firm, better to buy an existing firm or start from scratch?
This is a good checklist to think about before taking the plunge!
June 1st 2017 Chambers can update their descriptions on my site
Barristers' Chambers in England and Wales (my "Bar" section
on this web site) is currently
being updated and I would welcome information from all Chambers on changes I should make to their entries.
Please contact me (firstname.lastname@example.org) with updates to existing entries and also let me know if I have missed your
Chambers (Shame on me!). Once I have got these sections up to date, I will be writing an article for the July/August issue of the
Internet Newsletter for Lawyers on Chambers' web sites.
I am very interested in how Chambers are using their websites for marketing their services, so do please
also contact me if you have views on this or are doing something interesting and innovative yourself.
May 30th 2017 Lawyers fear losing the right to work in Europe
Robert Bourns, president of the Law Society, has said that the Government needs to secure
EU practice rights for English solicitors during exit negotiations and that if English and Welsh law firms
do not have an EU presence, the long term future of £25.7bn sector, which employs 380,000 people, will be threatened.
"We are very concerned about the ability of our solicitors to practise in Europe post-Brexit and we would want
acquired rights to continue afterwards," he said. "In the short term, we are still part of the EU and are doing
business across the globe, and there is lots of work for the sector giving legal advice on Brexit.
But longer term, we need to avoid uncertainty."
The Law Society is calling on the Government to ensure that mutual recognition in the sector between Britain
and the EU is maintained.
May 26th 2017 New Hogan Lovells App helps businesses prepare for GDPR
Hogan Lovells has launched GDPRnow, a mobile application that
helps companies identify practical steps to comply with the new framework. This initiative comes
exactly one year before the EU General Data Protection Regulation (GDPR) becomes applicable.
The app generates a GDPR compliance action plan specific to an individual business’s activities
and has been conceived and implemented by Eduardo Ustaran, European lead of the Privacy and Cybersecurity practice
at Hogan Lovells. For more details, or to download the app, see
May 24th 2017 Retiring cashier replaced by Quill Pinpoint outsourced legal cashiering!
Quill Pinpoint outsourced legal cashiering
came to the rescue when the long time legal cashier of Basingstoke-based law firm, Brain Chase Coles, retired
and the firm had difficulty in finding a suitable replacement. The firm had been using the in-house Quill legal
accounts and practice management software since 1995 and was happy to switch to the latest software, allowing outsourced
legal cashiering with the overall system (financial and software) managed by Quill. The firm has now added purchse ledger
and payroll to the Quill system. See more on this story
My thought - good "old fashioned" legal cashiers, with a strong skill set and lots of experience,
are getting rather hard to find these days. There is a trend to switching to outsourced cashiering, where
the service provides most of the high level accounting expertise.
May 22nd 2017 Eclipse expands to Scotland
Eclipse Legal Systems has today announced its first heavyweight
With offices in 6 locations throughout Scotland, over 100 staff and covering many different legal areas of work,
Drummond Miller is a large firm with complex requirements in case management and software support.
As part of the implementation process, and to accommodate the legislative requirements
in Scottish law, Eclipse’s in-house Consultancy team will work closely with Drummond Miller to ensure Proclaim’s workflows
and documents cater for the bespoke needs of the firm.
May 18th 2017 New Edition of Richard Susskind's book "Tomorrow's Lawyers" launches on 25th May
Tomorrow's Lawyers predicts that we are at the beginning of a period of fundamental transformation in law:
a time in which we will see greater change than we have seen in the past two centuries. Where the future of the
legal service will be a world of AI-based legal businesses, online legal advice and document production,
commoditized service, legal process outsourcing, and web-based simulated practice. Legal markets will be liberalized,
with new jobs for lawyers and new employers too.
The new edition covers these additional topics:
AI in law has come of age.
Online courts have been invented and are being introduced.
The legaltech industry has grown explosively.
The big four accounting firms are firmly back in law.
Other new players are aggressively entering the marketplace.
A look back at his 20-year predictions in The Future of Law, in 1996 (pretty accurate as it turns out)
Here is a quote from Lord Neuberger, President, Supreme Court of the United Kingdom:
"Susskind achieves what very few people attempt and hardly anyone achieves, namely to predict the future in a
complex field, in an inspired, credible, and engaging way. Nobody has better credentials to write about the current
and future effects of the ongoing electronic and economic revolution on the rule and practice of law."
The book, published by OUP, will be available at £12.99 in paperback.
April 25th 2017 LEAP celebrates 1000 UK firm milestone
LEAP Legal Software has doubled its UK customer base in the last twelve
months and has now passed the 1,000 firm mark with over 6,000 end users of its integrated case management platform.
This rapid growth in firms switching to LEAP has been accelerated by the recent launch of LEAP 365, which enables
a lawyer to access an up-to-date document or matter, as well as accounting information, from whichever device they are
using worldwide. LEAP 365 includes the UK’s largest library of automated forms, document management for the
firm and clients, time recording, billing and client accounting.
April 15th 2017 Legal research platforms – Justis have launched a new website
Justis have launched a new website, providing information on
their new (tech-focused) legal research platform. If you want to see what other search and analysis tools are
out there for research, or increase your access to case law, this is the place to look!
There is a useful video on the homepage telling the viewer all about the new system and indicating some
of the special features.
You can find out about the tools on their newest platform in the technology section, including a unique
tool which highlights the influential passages of a judgment based on how it has been subsequently cited.
You can also view detailed information on their case law coverage, which includes expanding UK, Irish,
Caribbean and Off-Shore collections.
There is a free trial which you can sign up to, from the home page.
March 29th 2017 Events and updates on Irish and Northern Irish Law
Updates on Irish and Northern Irish Law
prepared by Darius Whelan from the School of Law at University College Cork, lists all events of interest to lawyers for the next
few months. In each case, the title of the event is given together with basic details and the link to the full information
from the organisation concerned. Darius Whelan also provides the
Irish Law site which is probably the most comprehensive (and constantly
updated) site for Irish lawyers in existence, with a Guide to Irish Law, Irish Legislation and Irish Cases. There is also
a description and analysis of online materials by Legal Subject and E-Mail Lists & Groups relating to Irish Lawyers.
March 21st 2017 Barristers and Solicitors - Do you have a CPD competence plan for 2017?
CPD 2017 info and online purchase is the place to look!
Under both the new SRA continuing competence and the new BSB CPD schemes you must maintain a learning and
development (CPD) plan, undertake relevant activities and keep appropriate records.
Needless to say, you can't leave your planning till the end of the year!
With our new CPD 2017 competence service, prepared by Nick Holmes, Alex Heshmaty and me, you can quickly and easily
create and maintain a plan based on our course topics and keep the appropriate records for SRA and BSB compliance purposes. Just Start a plan and Select relevant courses and you have an instant Plan and nascent Record which you can update during the year.
Why not sign up now at the early bird price of just £90+VAT? (The permanent cost is £120+VAT, from August).
This covers access to all our courses and maintenance of your current and past plans. Full details
March 20th 2017. Companies Selling Legal Services and Documents Online
Companies Selling Legal Services and Documents Online
is the web page I provide on this topic. I am currently in the process of updating this web page,
prior to writing an article for the
Internet Newsletter for lawyers.
There are over 60 entries on my web page already - this is a flourishing area!
Please let me know of any new companies selling legal services or documents online, or tell me about
any updates needed to existing entries.
My previous article on
Firms of Solicitors Selling Legal Services and Documents Online, based on my web page
here, will be published in the new issue of the
Newsletter coming out shortly (watch this space).
There are only about 20 firms of solicitors that I know of, still doing this - quite
a few made a strong start a few years ago but have dropped out, since then.
Why? I am investigating this.
March 2nd 2017. Social Media for Lawyers - section updated
Social Media for Lawyers is a
section on my site written by Alex Heshmaty of
Legal Words. He has now updated this section and it contains
a great deal of useful information, including
a description of all the main Social Media and Networking Platforms, Blogging, Social Media Management Tools,
Training and Analysis.
February 22nd 2017. Eclipse brings it all together with TouchPoint+
Eclipse Legal Systems has launched its latest interactive online
portal, TouchPoint+, which uses real-time data from Eclipse’s Proclaim Case and Practice Management system.
Building upon Eclipse’s existing TouchPoint system, it provides a device-independent and interactive experience.
Law firms can now offer clients and business partners 24/7 access to all types of relevant
online information, including case tracking, e-signatures, targeted news feeds and social media links
and they can brand the portal experience in line with their current visual identity so that
their clients continue to see the firm's logos, colours, background etc.
The system now integrates Eclipse’s core online tools
FileView Interactive (an online matter tracking system, providing real-time access) and
SecureDocs (an online document delivery and acceptance tool).
There is more information about the TouchPoint+ launch
February 21st 2017. e-signatures could replace signatures on Land Registry forms.
If a set of proposals by the Land Registry are approved, paper property deeds may finally be replaced by electronic
documents and Solicitors would no longer be needed to witness signatures on paper documents.
The Land Registry has opened a consultation on amending rules to allow documents to be signed online using
Law Society president Robert Bourns described the move as a ‘positive step’, saying the Society had backed the
use of electronic signatures last year with the publication of a practice note for commercial transactions.
‘We are considering the proposals in the rules consultation, and awaiting further important details on exactly
how the proposed system will work,’ he said.
‘Our focus will be to ensure that they are practical and effective, and most importantly provide appropriate
identity and security measures.’
Law Society Gazette and
February 14th 2017. Solicitors - are you selling legal services & documents online?
My web pages here cover this topic,
with solicitors providing these services in the first section.
If you already have an entry on this page, does it need updating? If you are not already
represented, would you like to have an entry here? (It's free).
Just email me with your updates or new info at email@example.com.
I would also welcome comments from the firms as to how successful and profitable it has been
(or not). I will be writing an article on this topic for the March/April issue of the
Internet Newsletter for Lawyers.
Note: There are also sections on my site for companies (not firms of solicitors) providing these
services - I will be updating those pages later and I will put out a call for information when
I am ready for this.
February 7th 2017. HotDocs strengthens its base in Ireland
HotDocs, global leader in document automation software,
has partnered with
codex-dss, a provider of enterprise scale applications and infrastructure
and a major contender in the Irish market of more than 30 years standing.
This new partnership agreement will provide Codec-dss clients with HotDocs’ industry leading document
automation technology, which provides increased
operational efficiency in the production of business-critical documentation and will give
HotDocs enhanced access to the Irish marketplace in addition to the other 42 countries it
is already represented. There is more information on this new partnership
February 1st 2017. Tikit launches Carpe Diem as a new cloud-based timekeeping app
Tikit, now part of the BT Group, is one of the largest suppliers
of technology solutions and services to legal firms
including 90 of the UK’s top 100 law firms and 600 UK mid-market law firms.
Their Carpe Diem time recording is already used by over 100,000
professionals across four continents, mainly as an online interface to existing systems
and now it is available as a cloud-based application as well.
Current Carpe Diem customers as well as prospective ones can choose from traditional time recording
on timesheets at the desktop; an interface for mobile devices and (now) a cloud based system.
The Carpe Diem cloud model runs as a subscription model with users only paying for what they use.
There are more details
January 11th 2017. Scalability is the key to the success of outsourced cashiering
Quill's "Pinpoint" Outsourced Cashiering
has helped a new conveyancing firm,
DP Conveyancing set up with maximum ease and efficiency.
Founder Dawn Pickett says "As a new law firm, there wasn’t enough work initially to justify having a full
time cashier but, as we intend to recruit more solicitors and conveyancers over the coming months and years,
we were looking for a solution that will grow with us. That's why scalability was so important."
She also wanted a low cost initial solution and a joined up IT system overall.
January 10th 2017. Fewer than 20 per cent of UK higher court cases end up in law reports
Bringing order to chaos – the importance of unreported judgments is an article by
Robin Chesterman of Justis in the Internet Newsletter for Lawyers about the missing 80% of judgments -
and what Justis is doing to make these available. The article starts with a quote from Lord Denning:
“Every decision is binding no matter whether it is reported in the regular series of Law Reports,
or is unreported. Once you have the transcript, you can cite it as of equal authority to a reported decision.
It behoves every counsel or solicitor to find, if he can, a case – reported or unreported – which will help
him advise or win his case.”
Robin Chesterman describes how Justis has gone to extraordinary lengths to ensure their UK case law collection
is the largest available anywhere. "We’ve sent teams to courtroom basements across the country to digitise
judgments that cannot be found anywhere else. Whether reported or unreported, we endeavour to provide
every single case from the superior courts, with coverage dating back further than any other provider."
He also describes how "Smart legal tech" has helped in the process of making these available.
January 6th 2017. Future Legal Mind - essay competition for UK law students - sorry, now closed!
Work experience at a top UK law firm and over £7,000 in
prize money is on offer in this national award for UK resident law students, set up by National Accident Helpline.
The award, run in association with legal industry publication Lawyer 2B, is now an annual scheme following its
successful launch in 2014, aims to identify the next generation of high fliers in the legal world, offering
law students the opportunity to win £5,000 towards their studies and a coveted work experience placement.
There are also nine runner-up prizes of £250 each.
The essay question for this year’s award is: “If eBay can resolve 60 million disputes each year, why does the UK
civil justice system need lawyers?”
The award is open to all permanent UK residents studying for an undergraduate law degree, CILEX qualification or law conversion course (GDL or CPE).
Essays must be a maximum of 1,300 words, excluding footnotes and a 100-word summary and
January 4th 2017. Fast-track Online Dispute Resolution platform
Ajuve is an online dispute resolution platform for small to medium
businesses and individuals to resolve a dispute.
You register the dispute on the Ajuve site, fill in the required information and are told the
cost of the process. A decision is then obtained via Ajuve from an impartial expert in the relevant industry or
work area. The decision is legally enforceable in more than 150 countries around the world and the total costs
are known up front. There is a useful video on the site to explain how it works.
This process can save a considerable amount of time and money as opposed to full blown litigation.
December 19th 2016. Interesting new web site from LawWare
LawWare has 20 years experience of providing legal software to small and
medium sized firms and is also an innovative supplier of cloud-based systems. They have given themselves a new web site for Christmas.
The site is atractive but also informative (not all glossy new sites actually provide enough useful information)
and the site enables the viewer to track through a complete history of the company and also a full description
of the products, comparing cloud and non-cloud systems in some detail.
November 30th 2016. Eclipse Legal Systems announces new Mediation Case Management Software
Eclipse Legal Systems has added
Mediation Case Management
to Proclaim, its portfolio of case and matter management workflows.
The new software eliminates time-consuming document production and simplifies the complicated rates and
structures associated with mediation. Although initially set up for family-orientated processes,
the software can be customised to suit workplace, commercial and public dispute procedures.
The system has been developed in conjunction with
Consilia Legal, a major Mediation firm in Leeds.
The Proclaim system is in use by over 23,000 professionals across many sectors.
November 29th 2016. LEAP opens a new branch in Northern Ireland
LEAP, a leading supplier of cloud-based legal software for small law
firms, has opened an office in Belfast's James Street South. This is believed to be the first office of a specialist legal case
management firm in Northern Ireland. The software and forms have been customised to take account of the differences
of the Northern Irish legal system. LEAP provides legal software in many countries and there are more than
6,000 smaller law firms across the world using their cloud software every day.
Subsequent information, December 2nd 2016
I am informed by major legal software company
Advanced that there was a company called Opsis, based in Belfast,
offering case management and accounting systems to lawyers several years ago.
Opsis was taken over by Advanced and is still operating strongly in Northern Ireland.
many locations, both in the UK and abroad.
November 28th 2016. Interesting new portal on White Collar Crime from Jonathan Fisher QC
Jonathan Fisher QC – Lead Counsel of
barrister law firm Bright Line Law and one of the UK's leading barristers for financial crime and proceeds
of crime cases, created and runs
The White Collar Crime Portal.
This provides short commentaries on significant developments in the field of white collar crime. Topics covered include Financial Crime,
Financial Services, Fraud, Proceeds of Crime and Tax issues. The portal
was started in early 2014.
November 20th 2016. Calling all companies in Digital Marketing, Web Site Design, SEO, Content and Social Media!
My web pages on Digital Marketing, Web Site Design, SEO, Content and Social Media are in the process of being updated. This is the section
for web services companies on all these topics which specialise in the legal market.
Please let me have any updates to your section or suggest new entries - just email me with your suggested changes at
firstname.lastname@example.org. There is no charge for these text
entries - this section (as all other sections of my web site) are designed as a service to the Lawyers who
visit my site.
November 4th 2016. Quill's cloud software and outsourced cashiering work well together
Quill's Practice Management software,
called Interactive, works well with their
outsourced cashiering service called Pinpoint.
Interactive provides tools for case management, time recording, email and document management, legal accounts,
billing and reporting whilst Pinpoint provides for SRA Accounts Rules-professional legal cashiers
to run the firm's accounts in compliance with all the latest industry regulations. A firm can run just one of
these systems (Interative or Pinpoint) but the two sytems run together provide a very efficient support system
for the work of the firm.
Jordan Furlong describes the technology-enabled, "intangible" law firm
Gavin Ward gives some tips for how law firms should use analytics
Laurence Kaye: EU copyright law will remain central to UK digital business
Delia Venables considers legal software - cloud-based and non-cloud
Paul Magrath describes the most useful legal email alerts for lawyers
Alex Heshmaty describes and illustrates the concept of Net Neutrality
The Bar Standards Board proposes a new system of CPD for 2017
Nick Holmes describes a new open access publishing service from IALS
Review of Richard Susskind's lecture to SCL on "Upgrading the law"
Quentin Hunt says that private prosecution can be a viable alternative
October 27th 2016. Time recording whilst "out and about" is a valuable new tool for Lawyers
DPS iTime, the new smartphone application for Time Recording from DPS, has taken time recording into a
new age. In the olden days, when I was first a computer consultant for firms of solicitors,
lawyers had to fill in time sheets (they hated doing this). On a regular basis, probably once a week, these time sheets were collected and
a data entry person would input the data. Reports of how time has been spent could then be prepared by
the data processing team of the firm. How all that has changed! Now, time can be recorded from anywhere
and at any time with the DPS iTime app. The app sends all the recorded time and expenses to "Web Office", the DPS
integrated web-based practice management system. The time record is automatically and almost instantaneously
imported into the file and is then fully available to the practice management system for reporting, analysis,
or indeed billing.
There is a report on the way that a particular firm, Braham Dutt Badrick French LLP (BDBF) uses the system
See also a Newsletter Feature on the broader topic of cyber security
Apps and Cyber Crime – avoiding security hazards of working on the go
October 21st 2016. Interesting new facility for conveyancers - an online "Quotation Calculator"
InTouch is a cloud-based conveyancing case management solution
i.e. operated via a web browser. They have recently announced an interesting new feature called "Quotation Calculator".
If a client rings up for a quote, anybody that answers the phone has an online form to fill in,
minimising mistakes and incorrect quotes and meaning that the quote will be consistent whoever provides it.
The quotation module can also be embedded on the firm's website so clients can access quotes out of hours or
so an estate agent can also provide the client with a quote for the firm.
The software module is free for firms already using the InTouch software but can also be bought separately.
There are more details in a blog post
October 19th 2016. Bar Council launches web site to help Barristers, clerks and chambers staff with psychological problems
Mental Health & Wellbeing at the Bar is a new site launched
by the Bar Council. It says that Barristers, clerks and chambers staff are exposed to emotionally and psychologically
challenging environments on a daily basis which can lead to mental health difficiulties.
The Bar Council is trying to tackle the stigma associated with mental health and encourage members of the profession,
and those who work within it, to better understand wellbeing and feel empowered to make healthy choices.
"It's OK to have wellbeing problems. Ask for help".
They want to encourage all members of the Bar to promote wellbeing as part of their strategy to tackle the stigma
associated with mental health.
There is a lot of good material on the site, with sources of information and help as well as stories from
individual barristers. There is also a good "presentation" from 12 senior/key barristers on what the site is all about.
October 17th 2016. The legislative process of the UK Parliament - a blog post from Justis
The legislative process of the UK Parliament
is a straight forward description of how a bill originates, types of bill, stages through Parliament, green and white papers,
and associated vital facts. There is also a summary of various proposals for improving/changing the process.
The article, written by Zenaira Khan, is part of the Justis blog. Other posts include "Legal Research and Revision",
designed for law students, and the impact that technology has had on diversifying the provision of legal services.
October 12th 2016. A Law Society Practice Note on Execution of a document using an electronic signature
A Law Society Practice Note
aims to help parties (and their legal advisers) who wish to execute commercial contracts using an electronic
signature or who wish to enter into a commercial contract with one or more other parties that intend to
execute that contract using an electronic signature.
The practice note was prepared by a joint working party of the Law Society Company Law Committee and the
City of London Law Society Company Law and Financial Law Committees (the JWP).
The practice note is limited in scope to commercial contracts entered into (and certain other documents signed)
in a business context, rather than those to which consumers or other individuals outside of a business context
are a party although it also says that that certain principles considered in the note may also be applicable to
documents entered into in other contexts.
October 7th 2016. Davidson Morris Immigration Blog
October 5th 2016. What can conveyancers do in a fragile property market?
Improving the conveyancing process
is the topc of a recent Newsletter Feature. Simon Farthing of
LexisNexis Enterprise Systems looks at several ways to
improve the conveyancing process: an entrepreneurial spirit, improving efficiency with workflow technology,
automating administrative processes, embedding risk management and negligence pre-emption into the
conveyancing process and competitive pricing.
October 3rd 2016. ICLR Weekly Roundup is back
ICLR Weekly News
returns after the summer vacation, covering the latest news on Brexit with
a “Bill to repeal the European Communities Act 1972 but retain all the laws enacted or implemented thereunder",
the reshuffle of the Independent Inquiry into Child Sexual Abuse (IICSA) which appears to be stumbling from one
crisis to another, interesting legal developments from around the world and some latest legal drama...
always a good read.
October 1st 2016. The Quality Assurance Scheme for Advocates (QASA) is still not implemented
Don't wait for QASA
is the topic of a recent Newsletter Feature.
Despite the fact that the Quality Assurance Scheme for Advocates (QASA) is still not implemented
(originally scheduled for implementation in December 2011 but several times delayed),
Roy Morgan of
Kaplan Altior says that the legal industry should prepare
for it now by taking an appropriate course on Higher Rights of Audience.
Then accreditation (when QASA is finally implemented) will be much quicker and easier.
Details on the courses available can be found
September 27th 2016. Linex is now Vable - a key current awareness automation platform
Vable, previously known as Linex Systems, is a current awareness automation
platform used primarily by Law Librarians and other Information Professionals to manage news and other
Any source can be plugged into the platform - from websites to RSS feeds - which enables the library
to manage all sources in one place. The librarian can set up rules to select the most relevant
information. This can then be either manually or automatically collated into alerts so that users
receive one single email alert with all the information they need.
September 22nd 2016. Free expert commentary on cases from Lamb Chambers and LegalRSS
(a leading set of barristers specialising in Commercial, Property, Personal Injury, and Intellectual Property Law)
LEGALRSS ("instant news for your website") are working together
to provide firms of solicitors with free case commentaries prepared by barristers at Lamb Chambers.
Firms can set up a personalised newsfeed tailored for them for their intranets.
The system uses LegalRSS.co.uk technology and is free for firms of solicitors.
To obtain commentaries, contact
Joe Reevy at LegalRSS (email@example.com) stating the
categories of commentary required. Currently available are
Commercial - Costs Disputes - IP, Media and Entertainment - Lamb Chambers News -
PI and Clinical Negligence - and Property.
The service, offered free by both Lamb Chambers and LegalRSS, is intended to build into a
worthwhile resource for busy practitioners.
Nick Holmes explains the changes to CPD from the SRA and the BSB
David Flint describes cases relating to data protection & trade secrets
Mindy Gofton of I-COM shows how chatbots improve customer service
Lynda Minns helps independent practitioners become "IT secure"
Delia Venables describes software designed specifically for the cloud
Alex Heshmaty introduces the new General Data Protection Regulation
Kaplan Altior says that the legal industry shouldn’t wait for QASA
LexisNexis on what conveyancers can do in a fragile property market
DPS on Apps & Cyber Crime; avoid security hazards of working on the go
September 2016. Insight Legal wins ILFM Solicitors’ Software Users Award 2016
Insight Legal has won
the 2016 Solicitors’ Software Users Award from the
Institute of Legal Finance and Management (ILFM).
The ILFM is the UK’s leading membership organisation in the legal sector that provides a range of services
for legal finance experts and legal management professionals such as legal cashiers and practice managers.
Each year, they produce a Listed Suppliers Guide focusing on Legal Accounts and Administration systems and services
and ask their members to score their legal accounts software package in a number of different areas covering training,
helpdesk support and system functionality.
Insight Legal is a Legal Accounts, Practice Management and Case Management system designed for small to
medium sized law firms.
September 2016. Free courses from Google
The Digital Garage is a framework from Google to provide
"a growth engine for digital skills". There are free courses on everything "from search to social media,
from managing a website to online marketing - everything to help you grow your business or career".
The courses are all free and you can obtain certification as well.
If anyone has taken any of these courses, please let me know at
and I will put your comments up here!
August 15th 2016. Innovative training in Online Dispute Resolution (ODR)
ODR is fast becoming very important. The European Union has passed a Regulation on ODR under which
there is now an
EU run website to direct the parties in disputes related to online consumer transactions
to various approved ADR services operating online. From 15th February 2016 it became a legal duty on all in the
EU who sell products or services online to carry a link on their websites to the EU ODR platform.
This will have the effect of promoting a large increase in the use of ODR in such disputes.
Graham Ross, long time proponent (and initiator) of ODR is now providing a course on ODR which has already
been taken by over 120 mediators in 12 countries.
People taking the course have access to a specially prepared library of ODR information and topics, together with access to
video and slide presentations, live webinars, personal training (via web conferencing), face to face training
and roleplay sessions (conducting actual mediations.)
Those taking the course successfully receive a Certificate and will be enrolled on the panel of ODR practitioners.
This will enable them to become part of a growing network of ODR professionals.
Full details of the course can be seen on the Mediation Room website
here. See alsoGraham Ross's article on the EU ODR platform
Allan Carton's article on Blended Learning
(yes, this course is a good example of Blended Learning).
Ongoing Calling all Legal Software Suppliers! Please help me.
My Legal Software Section has got a bit rusty and
needs to be updated so I am inviting all legal software suppliers to look at their entry in this section
and let me know of any changes which should be made. Please note that the style of these pages is informative
rather than marketing-oriented, so no superlatives please!
Just give me a suggested description, or a change from an existing one, in an email to
You will see that I have separated the software suppliers into two broad categories:
i) Cloud, Outsourcing, Hosted Systems
ii) Legal Software Suppliers A to Z
The Cloud Section is now becoming larger as more and more suppliers are developing their software specifically
for online use. Most software systems now have at least an option for cloud use, but the distinction I am making here
is that the Cloud Section is for systems specifically designed for online/cloud use, often with no in-house option offered.
However, it is the supplier's choice whether to be in the Cloud Section, or in the A to Z Sections -
just let me know if you want to be shifted (but only one entry per software company).
Articles for the Internet Newsletter for Lawyers
I have now written an article for the
Internet Newsletter for Lawyers, September/October issue,
with a selection of the software suppliers offering specifically cloud-based software.
For the November/December issue I will be writing one on the well-established A-Z software suppliers.
Please keep any updates to the descriptions coming!
August 8th 2016. The Internet Society works for an open Internet across the world
The Internet Society (ISOC) is an
international, non-profit organization founded in 1992 to provide leadership in Internet-related standards,
education, access, and policy. It states that its mission is "to promote the open development, evolution and
use of the Internet for the benefit of all people throughout the world".
One of its key aims is to facilitate the open development of standards, protocols, administration,
and the technical infrastructure of the Internet for the benefit of all, not just the few.
It is centred in the USA and also Geneva but has "chapters" all over the world and also works via
140 organisations world wide. Its current work is based in the provision of standards,
public policy, access, and education. As well as a great deal of information on the site itself,
there is extensive information in
August 3rd 2016. New "Dispersed" law firm Lawyers Inc. adopts outsoured cashiering from Quill Pinpoint
There are a number of models for how "dispersed" law firms work,
but the key point is that the individual Solicitors, whilst part of the overall firm, operate largely
independently. One of these firms,
Lawyers Inc., decided to set up, from the beginning,
with an outsourced cashiering service and also payroll, and they chose
Quill Pinpoint. Apparently, it is going very well,
with the Financial Controller Jason Joyce, saying that a great deal of his time is saved and there
is added reassurance relating to security and compliance.
There is a full case study
You can also read the article I wrote recently about this new type of "Dispersed firm" in the
Internet Newsletter for Lawyers.
July 26th 2016. Law Society releases practice note about e-signatures for commercial contracts
The new practice note has been developed by a joint working party from the Law Society, the City of London Law Society
and leading City law firms, and has been reviewed and approved by leading counsel Mark Hapgood QC.
Law Society Company Law Committee chairperson Elizabeth Wall commented:
"Although e-signatures have been in use for some time, there has been no consensus among the legal industry on their
validity. This practice note will help the industry get comfortable with electronic signatures and embrace the practical
benefits of e-signing."
There is an introduction to electronic signatures, a run-through of the background, an explanation of the Legislative framework,
a lengthy and detailed section on the use of electronic signatures to execute English law governed documents, and coverage of various
other releated topics. The full practice note can be found
Allan Carton explains the concept of "blended learning"
Susan Hallam describes the recent changes to Google AdWords
Chris Bryden and Michael Salter analyse the "snoopers' charter"
Graham Ross on the new ADR regulations, ignored by online retailers
Alex Heshmaty explains how Google Apps benefit office productivity
Delia Venables considers the new breed of "dispersed" law firms
Nick Holmes describes Twitter for newbies - & the more experienced
July 26th 2016. Norwel is taken over by Civica
Norwel has been one of the shining stars of the UK legal software world for over 35 years - since the very
beginning of computer software for lawyers - and they were in existence in the very early days of my own
computer consultancy for lawyers in the early 80's. They tended to deal with the larger corporate firms,
whilst I myself tended to advise smaller firms, but I was always aware of their reputation for quality software
and excellent support.
Their latest generation Prescient+ system provides a flexible suite of case management
and practice management for larger organisations, including the Desktop Online portal for delivery of online client services via a
secure web interface.
They have been now been taken over by
Civica, a market-leading specialist in digital solutions, critical applications
and outsourcing services. Civica supply more than 4,000 organisations in 10 countries
around the world.
This may well be an excellent oportunity for both companies, to bring their experience and resources together,
but I am still sorry that a star of my own world has now been taken into a larger universe.
There is more information from Civica
July 24th 2016. Mini interview - Delia questions Richard Hugo-Hamman of LEAP
Q: LEAP is encouraging small law firms to compete with the large conveyancing shops. How is that going?
A: Since we started getting our conveyancing message out earlier this year, hundreds of firms doing residential
conveyancing in England and Wales have introduced LEAP. They are providing better client service with happier staff
and are operating more efficiently.
Q: What do the conveyancing firms particularly like about LEAP?
A: LEAP combines highly automated legal forms and precedents (ours and the client's) which are constantly kept up to date;
case management, fee recording and legal accounting all in one elegant application. Our design decisions are driven by
client feedback and this has made our software meaningful and easy to use by anyone familiar with the conveyancing process.
Q: What about searching?
A: It has never been easier for a conveyancer to order, receive and administer property searches and to get SDLT paid.
We work closely with InfoTrack (2016 Search Provider of the Year winners) and conveyancers can order their searches
and pay SDLT directly out of the matter in LEAP. The result of a search is in the document management system, the
cost is against the correct matter ledger, and a special reconciliation function makes it easy to check for accuracy.
Clients also pay just one bill for all searches which saves a lot of time consuming manual work.
Q: For the future?
A: Helping small law firms to compete with Panel Managers and Private Equity owned conveyancing companies
is crucial to our purpose. We recently released a new product, Perfect Portal, which is a conveyancing sales management
system to help firms doing residential conveyancing to provide better client service and to look after all transaction
stakeholders pro-actively through the conveyancing transaction. It helps them build their conveyancing practice.
July 4th 2016. Free2Convey continues to develop and offer links between conveyancing systems
Free2Convey, the free online conveyancing portal developed by Pracctice Ltd,
and backed by all leading Suppliers of Software to Law Firms in the UK,
enables all the parties in a conveyancing transaction to see the progress of their chain from instruction to post-completion.
The ability for all parties in a sale to see the chain is vital to provide efficient conveyancing but in the past,
the overall chain has not been visible since a number of different conveyancing systems may be used.
Free2convey provides a free tool which all other conveyancing systems can link into and also provides various different
ways to do this including a "drag and drop" application as well as full integration between the various systems.
Further developments are in hand for secure exchanging documents and information with their clients, other lawyers
and third parties.
July 1st 2016. Should the word "Lawyer" be protected by law to mean only qualified legal practitioners?
The Legal Services Board
(LSB) says that the unregulated sector is neither as big nor as problematic as some have suggested but that
consumers should be able to establish whether a body is regulated or not.
Commenting on the report,
Law Society chief executive Catherine Dixon said
'Many legal services can be provided by regulated and unregulated providers. If legal services are purchased from a solicitor,
buyers can rest assured that the service is fully regulated, that insurance is in place, and that in the event that something
goes wrong they have the right to redress. Unfortunately, however, it is not always clear to consumers whether they are
buying from a regulated provider. This can be exacerbated if the unregulated provider calls themselves
a lawyer, which is not a protected title. We think that you should only be able to call yourself a lawyer if you are a
qualified legal practitioner. We are concerned that many consumers may not know the difference, which can leave them exposed."
I agree with this proposal. In preparing information for the
Venables web site I sometimes have great difficulty in
determining the status of organisations which want an entry on one of my pages. I try very hard to
establish whether they are "proper" legal bodies, by which I mean that they are actually regulated by
the Law Society or the Bar Council or in some cases, other official bodies such as the the Ministry of Justice
for claims companies or the Office of the Immigration Services Commissioner for immigration services.
I attempt only to cover regulated bodies but it is becoming increasingy difficult to establish this.
Often these bodies say that they are made up of "lawyers" which means in fact absolutely nothing.
July 1st 2016. Joe Reevy's blog Joe Reevy provides commentary from many leading
industry figures on matters relating to the management of and business development in law firms. There is an
additional interest in the blog since it is generated automatically from other material produced by Joe, using
his legal marketing website
June 22nd 2016. DPS Software enables the mobile office
DPS Software now allows practice managers and fee earners to take
their office with them wherever they go - securely. DPS Web Office (web based practice management) now has DPS iTime
(for entering time on the move) and SafeChat (for secure communications) which are apps for iPhone or Android devices.
Together, these solutions form a complete remote working ecosystem. See the
Internet Newsletter for Lawyers
for the full story. It's joined up software!
June 22nd 2016. Tikit signs global partnership agreement with NetDocuments
Tikit, part of the BT Group and one of the leading providers
of technology solutions for law firms in the UK and elsewhere, and with more than 1,450 firms using their software globally,
is to partner with
NetDocuments a global cloud-based document and email management
service provider for professional service firms.
NetDocuments has 2,000 customers worldwide and hundreds of thousands of individual users. More details from online news service realwire
The UK legal software/services market is now going global with several big deals or expansions announced recently.
June 20th 2016. Changing the register of a property at the Land Registry just got easier
Eclipse’s integration with the Land Registry Electronic Document Service
will enable users of the Proclaim Conveyancing Case Management Software to make an electronic application to change the
register of a property, directly through the Proclaim desktop. Conveyancing fee earners can complete an eDRS application
entirely through Proclaim, as well as send electronic copies of accompanying documents, such as Transfers,
Charges or SDLT returns. Proclaim will automatically check the Land Registry for responses to the uploaded documents,
requisitions relating to the application and the updated register upon a successful application, and using the Task Server
robot tool, will generate tasks to notify the user and update the case history. More details
June 14th 2016. Law Society and Bar Council call for prohibition of paid 'McKenzie friends' and for a replacement
term to avoid confusion for Litigants in Person.
Points made in response to a consultation on this topic include these:
The majority of the practice guidance should remain as guidance, rather than be incorporated into the rules of the court.
There should be inserted into the rules of court a prohibition on McKenzie friends being able to recover fees, either by way of disbursement or other form of remuneration.
There should not be a separate code of conduct, because such a code might deter family and friends from acting as McKenzie friends and might imply that McKenzie friends are quasi-regulated.
The term McKenzie friend should be replaced by the term 'supporter'.
June 9th 2016. My personal view of the important issues of our time
The world has many big problems at the moment. Here are just six of them:
Global warming; nations of the world are trying to do their bit but the opportunities for "passing the buck" (and doing very little) are unlimited. It takes a very brave politician to say "Our country must make major sacrifices...".
Controlling multinationals; how to get online businesses to identify where they make their money and pay proper taxes accordingly? How to stop multinationals moving their operations between countries without a thought for the populations which have grown to depend on them?
Combating international crime; quite closely related to the previous item but even harder to control since the perpetrators are largely invisible.
Immigration; with war, famine and destruction of low lying areas, there will be many millions of desperate people over the next few years trying to find somewhere to live. This is a problem we need to face, not just as the UK but as part of the EU.
World trade; how to give consumers the benefits of international competition without destroying existing industries? The continuing developing of the online world makes this even more critical but the problems are there even with "solid" things like steel.
Keeping the peace; it is easy to think that peace in Europe is now inevitable, but a look through the history of Europe over the last 1,000 years makes this seem very questionable. I do not want to take any chances with this.
I believe that all these problems are better faced within the EU than just within the UK. I do not want the next 5 or 10 years to be taken up with squabbles as to how we can remake some of the "deals" we still want, when the other Europeans are fed up with us, and quite possibly facing greater strains of their own due to our departure.
Perhaps I should declare an interest here - I stood for the European Parliament myself once, for East Sussex, many years ago, as a Liberal.
June 1st 2016. My personal view of the Immigration "Issue"
Immigration is discussed as if it was a single issue. In fact, it is several issues:
Net immigration from the EU was about 170,000 last year. It is well established that EU immigration consists mainly
of people who get jobs, pay taxes and becoma part of the community. In any case, this is only about one quarter of one percent
of the population of the UK - hardly a "swamp" of immigration. And...David Cameron did get some limits to immediate
benefit-seekers, to the extent they might be a problem once the minimum (or living) wage is introduced.
The immigration from the rest of the world, including the Commonwealth, was also about 170,000. This is also a
tricky issue, but it is already under our own control.
There is a massive problem with desperate asylum seekers, being currently met by the EU as a whole -
and we are hardly contributing to taking these asylum seekers at all. This is the big issue and it is not really
related to whether we are part of the EU or not. Unless we are going to shoot people as they land in their boats
(if not already drowned) this is an issue we need to face as a nation - and as part of the EU.
I believe that the big political issues (which include immigration, environmental issues, controlling multinationals,
international crime, terrorism, world trade, helping desperate nations reach something remotely like our own level of prosperity,
and avoiding war) are more effectively handled as part of a larger, and friendly, block, than on our own.
We need to "remain".
June 1st 2016. New Guide produced on The Judicial System of England and Wales:
A new guide called "The Judicial System of England and Wales" has been published by
The International Team of the Judicial Office. The guide is introduced by Lady Justice Arden, Head of International Relations
for the Judiciary of England and Wales with the following words:
"What you see today has evolved over 1,000 years; the judiciary is continuing to change and develop to meet the
needs of our society and is widely regarded as one of the best and most independent in the world.
To meet the needs of society, our legal system is also complex. The International Team of the Judicial Office has
produced a Visitors’ Guide to bring together a wealth of information about our judiciary and legal system.
It also provides an introduction to the work of organisations, such as the Ministry of Justice and the Crown Prosecution
Service which support the justice system."
You can find the new guide
It is quite substantial - a downloadable pdf of 52 pages.
Although billed as a Visitors Guide for International Judiciary it would be just as useful to law students or anyone
else prepared to do a bit of serious reading on the subject.
May 27th 2016. No case for a ban on paid McKenzie Friends
The case for a blanket ban on paid McKenzie friends has not been made, the Legal Services Board and the
Solicitors Regulation Authority have said, arguing that there is not enough evidence that fee-charging by McKenzie Friends
is harming consumers. The judiciary consultation had warned that adding any extension to the rights of audience and
litigation to McKenzie Friends could create a ‘new branch of the legal profession’. See
The Law Society Gazette for more.
May 20th 2016. The ICLR blog is a key resources for current legal developments
ICLR Blog chooses the most important legal developments to describe
and comes out mostly as "Weekly Notes from ICLR". For example, last week's post included
the latest developments relating to human rights legislation (or lack of), the employment law of footwear,
protection of intellectual property and a plea for students to slough off their intellectual bubblewrap.
The posts are fully categorised by legal topic so that the "thread" can
be followed through to the present position.
Prepared mainly by Paul Magrath, Head of Product Development and Online Content at ICLR, this blog deserves
to be at the top of any lawyers "must look at" sites.
May 20th 2016. Information on mesothelioma as a support for families where someone has this disease
Mesothelioma.org.uk is a dedicated online support and resource for families affected by mesothelioma.
The website is impartial and independent with concise information on topics from welfare benefit information to finding the best
legal advice. They campaign for asbestos awareness and for support for mesothelioma research to help future generations.
The site is dedicated to a relative of the author who sadly died from this disease.
The May/June 2016 issue of the Internet Newsletter for Lawyers is now available!
Eduardo Ustaran asks whether the new US-UK Privacy Shield is adequate
Joe Ury describes recent projects to add to BAILII's existing collections
Allan Carton of Inpractice proposes 10 steps for "cyber resilience"
Sue Bramall of Berners Marketing considers reasons to outsource marketing
Delia Venables describes some of the most useful blogs for lawyers
Sir Henry Brooke describes how he uses Twitter and his blog
Alex Heshmaty looks at issues arising from "Bring Your Own Device" (BYOD)
Nick Holmes offers some tips on working with spreadsheets and data
Julian Bryan of Quill Pinpoint: 10 questions for your outsourced cashiering provider
Osman Ismail shows how DPS provides mobility without compromising data security
May 18th 2016. Law Society gains award from "Investors in People"
The Law Society has been awarded the international people management
accreditation "Investors in People". Launched in 1991 and now held by 14,000 organisations in 75 countries, the IIP
standard defines what it takes to ‘lead’, ‘support’ and ‘manage’ people well for sustainable results.
It is backed by an assessment methodology and framework that reflects the latest workplace trends.
Paul Devoy, head of Investors in People, said: ‘Investors in People accreditation
is the sign of a great employer, an outperforming place to work and a clear commitment to success.'
Law Society chief executive Catherine Dixon, said: ‘We are extremely proud to have been awarded this accreditation.
Everything we do at the Law Society is driven by our values – to always act with respect and to work collaboratively.'
Law Society Gazette
May 17th 2016. A new service from a Direct Access Barrister - Private Prosecutions
Private Prosecutions is a new service from Barrister
Quentin Hunt. As it says on the site "The Common Law provides any individual with the right to bring a private prosecution.
This principle was established more than one hundred years ago. In fact, before the creation of the police in the 19th century,
virtually all prosecutions were brought privately. The Prosecution of Offenders Act 1980 formalises this right in statute and
the mechanism for bringing this about is outlined in part 7 of the criminal procedure rules 2005.
A private prosecution brings the perpetrator of a crime before the court to face justice in the same way that a
prosecution by the police and CPS would. If convicted, the criminal would face the same punishment by the courts that
they would if the case had been brought by the State." Quentin guides the client through all the processes involved!
April 27th 2016. Legalex Show is on May 11th and 12th
If you are a Solicitor, also trying to make "Business" pay (the sub text of the event is "The Business behind Law"),
then book May 11th or 12th in your diary for a
visit to the Legalex show in London at ExCel. This is the biggest UK Exhibition and Event for lawyers
and it's free - get free tickets from
There are 150 exhibitors and 100 free CPD seminars.
There is a keynote speech by Jonathan Smithers, President of The Law Society and many other
well known speakers including Osman Ismail of DPS Software, David Gilroy of Conscious Solutions,
Joe de Wet and Kendra Ross of LEAP Legal Software UK and Mark Garnish of TikitTFB.
April 25th 2016. Web site and blog about Islamic banking and finance
IDRAK is a web site covering Islamic Law relating to
banking and finance. It provides
a primer on Islamic contract law and its sources, before introducing the principal commercial areas:
company law (partnerships and corporate governance; the limited liability company), trusts,
investment structures and instruments (including sukuk: Islamic investment certificates),
insurance, the law of agency/guaranty and wills. It also provides relevant English authorities.
Current developments in the UK and abroad are covered in a blog.
The author of the site and the blog, Scott Morrison, lectures in English commercial law
at Middlesex University in London but also researches Islamic finance and banking,
drawing on his scholarly background in Middle East and Islamic studies, which included periods
in Turkey, the Maldives and Dubai.
April 21st 2016. HotDocs wins big international award
HotDocs, the leading supplier of document automation
software, has been named International Technology Star at the 2016 Digital Technology Awards,
which took place in Glasgow on Wednesday 20th April.
Managed by industry body
ScotlandIS, the Digital Technology Awards focus on
excellence within the technology sector and reward the innovation, expertise and ambition of businesses.
The whole HotDocs team – both in the UK and the US – share in this award.
HotDocs won the award against stiff competition from two other global software providers.
You can see more about this award
April 15th 2016. Eclipse Proclaim Modern Law Conveyancing Awards - Nominations open
Eclipse Proclaim Modern Law Conveyancing Awards,
set up by Modern Law Magazine, is a major competition between law firms.
As it says on the site "Embracing the business of law has never applied
more to those operating in the conveyancing market, who have emerged from the darkness of the recession
with a new sense of determination. Firms continue to experience an upturn in work and many now are
focussing on cementing watertight business strategies that are capable of withstanding any future challenges.
The challenge now though, is to do this whilst maintaining a high level of commitment to client care."
There are categories for the major regions of England and Wales as well as Search Provider of the Year and
Lender of the Year. The distinguished judges include Jonathan Smithers, President of the Law Society,
and (it seems) presidents of all the main conveyancing bodies. It is possible to self nominate and it is free to enter,
but nominations close on 22nd April.
April 15th 2016. Important new resource on legal aspects of environmental waste and recycling
Environmental Waste Permit Lawyers
provides information on environmental permitting, pollution prevention and control together with
guidance and assistance for waste, recycling and other industries.
As it says on the site "If you have been served with a regulatory notice by the Environment Agency
or local authority, if you are threatened with a criminal prosecution in the context either of
environmental permitting or the handling of waste, or if the regulator has refused you a permit,
then this site is here to help you." It also provides information about other pollution- and waste-
related matters such as court actions in private nuisance (including fire and flooding).
The site is maintained jointly by Yogesh Patel of
Edward Hayes solicitors and
of 6 Pump Court.
The site is intended to help businesses to identify and understand key legal issues.
April 13th 2016. New forum in the Family Law area
Netlaw is a social media forum and information resource
offering support to those experiencing relationship and family problems, with the aim of bridging
the gap between those requiring assistance and the professionals able to offer expert advice.
This allows people to engage directly who otherwise would not have consulted a professional.
A key figure in the new forum is Paul Summerbell, Head of Family Law at
Warrens Family Law and
Founder and CEO of
Accord Mediation Services.
Viewers are offered the opportunity to open an account (free of charge at present) and to view articles,
blogs and posts as an information resource. They can also participate in public forums or notice boards
that permit problems to be posted and answers provided.
March 30th 2016. Hotdocs provide free breakfast briefing sessions HotDocs is setting up “Are You Ready?” breakfast briefing roadshows
on Wednesday April 13th in Edinburgh, Tuesday 19th April in Manchester and Thursday 19th May in London.
The roadshows will feature "best practice" case studies from HSBC, Ceridian and Charles Drayson Law,
as well as guest speakers from industry bodies and partners.
The briefing says "Delegates will leave with an in-depth understanding of how to identify
quick wins, where to start and, more importantly, how to capture success metrics.”
The (free) briefings are planned as breakfast sessions with an early start! See
for more details and to register for attendance.
March 24th 2016. Law Society issues new guidance on setting up a practice
Law Society's new Practice Note for solicitors who are considering setting up a new practice in
England and Wales. The practice note covers the regulatory requirements involved in considerable detail.
This practice note would be quite a good "refresher" for existing firms as well!
March 14th 2016. The March/April 2016 issue of the Internet Newsletter for Lawyers is now available!
Graham Ross of the Mediation Room reviews ODR developments: now in the mainstream
Nick Holmes describes the blockchain - likely to have a profound effect on legal practice
Dr Eoin O'Dell of Trinity College Dublin on applying the blockchain to the sale of digital goods
Emily Allbon of City Law School tells how Lawbore makes learning the law fun & relevant
Adam Woellhaf on how the (ancient) Middle Temple Library uses IT to keep up to date
Stephen Ward describes how Clerksroom Direct helps barristers deliver Public Access
Alex Heshmaty of Legal Words explains Big Data and the legal issues and opportunities
Richard Hugo-Hamman on Building LEAP as a global legal software company for small law firms
March 23rd 2016. Eclipse Proclaim goes to the Virgin Islands!
Proclaim Case Management Software solution is now
safely installed in the Office of the Director of Public Prosecutions of the Virgin Islands.
The ODPP is a constitutionally independent office, handling all aspects of Criminal Law and
prosecution for the Territory.
Now it has adopted a bespoke version of the Proclaim Case Management System, configuring it
to match the Criminal Code and law, eliminating duplicate data
entry and ensuring accuracy. There is more information
March 22nd 2016. Language courses can be useful to lawyers!
Languages 2000 is the website of Susan Isaacs
who runs language courses in French, German, Spanish and Italian (at various levels).
Her classes are put on in locations designed to be convenient for London professionals,
currently at More London, near London Bridge. The next series of courses take place on Thursdays,
starting on May 20th and enrollment for these has begun (see her web site).
Her clients include students from Norton Rose Fulbright, HSBC, Linklaters, Price Waterhouse Coopers,
Herbert Smith, Simmons and Simmons, the GLA and the Bank of England.
March 19th 2016. Legalex 2016 will take place on 11th and 12th May at ExCeL, London
Legalex, The National Legal Exhibition & Conference,
is the largest national event and conference focused on the Legal Profession and "The Business
Behind Law". There is a wide variety of firms and services exhibiting and many talks and seminars
(CPD accredited). The first Legalex Exhibition and Conference, last year, was widely reported
and well attended.
The event is supported by The Law Society, The Institute of Legal Finance and Management, Microsoft
and other institutions as well as some key legal suppliers such as Conscious and DPS Software.
March 14th 2016. Law Society Excellence Awards 2016 - now celebrating 10 years
Law Society Excellence Awards 2016 are now open, "aiming to recognise the very brightest
and best in the legal profession, rewarding exceptional people, teams and organisations."
There is an interesting article by Jonathan Rayner in the
Law Society Gazette
in which he talks to past winners about what the accolade meant and where their careers have taken them since.
The deadline for entries is Friday 27 May and the awards ceremony will take place on Thursday 20 October,
where the winners will be announced.
March 12th 2016. Law Librarians embrace the value of change at conference in Dublin
British and Irish Association of Law Librarians
(BIALL) are revisiting Dublin for their annual conference in June.
Grant Thornton's Andy Harbison will deliver the keynote speech on the potential threats of
cybercrime to legal information professionals. The conference will take place at the DoubleTree by Hilton.
The BIALL Annual Dinner on Friday will be hosted in The Round Room at the Mansion House. See
February 29th 2016. Computing Magazine has a new responsive website
Computing Magazine is a key magazine for
computing professionals. It provides all the latest news affecting the UK's technology leaders,
in-depth research and analysis.
The attractive new responsive website works well on desktop, tablet or mobile and
there is an app for further personalisation.
February 26th 2016. Gray's Inn Library provides a handy list of free online resources
Free Online Resources is a new compilation of a dozen very useful free online legal resources
prepared by Gray's Inn Library. There is a pdf version of the list available as well.
Also, have a look at my own list of free online resources
and my list of free current awareness sources
February 18th 2016. New Solicitors Regulation Authority (SRA) scheme for continuing competence
February 12th 2016. Special offer from EuroCases until end of March
EuroCases is the most comprehensive collection available
of national and European case law linked to EU law. It provides a complete document collection of EU
legislation and case law of the Court of Justice interlinked with the referring national cases.
It can be viewed with an interface in five languages: English, German, French, Italian and Bulgarian.
It was developed and it is being maintained and continuously updated by the leading Bulgarian
legal information provider
APIS Europe JSC.
You can take a free tour of the service on the Eurocases site (without registration),
set up a full free trial or purchase the service with a 15% discount if ordered before the end of March.
February 9th 2016. Secure Document Exchange from Eclipse is proving popular with 50 users so far
SecureDocs is a
secure alternative to emailing confidential documentation provided by
SecureDocs does not transmit the documents – it sends an email message from Proclaim to the
recipient, who then securely accesses an online portal to view images of the document(s).
Only the intended recipient can view the documents as only they will have the necessary login details.
Recipients can ‘accept’ documents (with a digital signature if they wish) or ‘decline’ them.
The sender automatically receives a time-stamped notification back into Proclaim to indicate
that the documents have been viewed and whether they have been accepted or declined.
Additional workflow can be built in to progress the case onwards automatically, if appropriate.
February 4th 2016. Hotdocs is already a world market leader - and it goes on growing
HotDocs is the market leading provider of automated
document generation software, with customers in 60 different countries and a user-base,
globally, that exceeds one million. It is widely used within the banking, legal, insurance,
public and corporate sectors.
In 2015, revenue grew by 24%, with new products such
as HotDocs Market publishing platform, released in the USA. And it all started (and is still
partially based) in Scotland! And it also started, to a large extent, in the legal market.
January 29th 2016. Legal Landscape Report reviews the issues affecting the UK’s legal IT
A major report from
Converge TS and
Zylpha finds that Cybersecurity, Agility and the Digitisation
of UK courts and online services are the key concerns for legal firms in the year ahead.
*Cybersecurity is starting to take centre stage in the press.
As law firms are under an obligation to protect client data by the SRA and the Information
Commissioner’s Office, the processes for securing data and systems from cybercrime will be a
practice priority in 2016.
*Agility will also become increasingly important.
As clients are demanding access to legal services anytime and anywhere, the ability to work from
remote locations at times to suit clients’ needs becomes essential.
This in turn will drive concepts like mobile working and BYOD.
You can see the whole report
January 28th 2016. Quill achieve national recognition as a good employer
Quill Pinpoint have achieved ‘1 Star’ accreditation for 2016 by
Best Companies, the organisation behind ‘The Sunday Times Best Companies to Work For’ lists.
The ranking is based on the results of Best Companies’ national annual survey of almost 410,000
employees from over 1,300 UK-based companies who were invited to rate their employers on attributes
such as leadership, management, personal growth, wellbeing and community involvement.
Last year, Quill were awarded ‘One to Watch’ accreditation; this year it is ‘1 Star’ status.
(What for next year, I wonder?)
January 19th 2016. The January/February issue of the Internet Newsletter for Lawyers is now available!
Paul Magrath describes how ICLR are developing their service by expanding coverage online only
Delia Venables looks at the most important sites for free current awareness legal resources online
Matthew Lancaster of Pracctice tells us about Free2Convey, the new free conveyancing portal
Gavin Ward of Moore Legal Technology provides his ten top tips for effective content distribution
Alex Heshmaty of Legal Words talks about driverless cars and some of the legal issues involved
Rosalind English describes the background and current activities of the UK Human Rights Blog
Nick Holmes offers useful guidelines & advice for working with documents sourced via the internet
Newsletter Feature Robin Chesterman describes building blocks for more intelligent legal research
Newsletter Feature Christina Grzasko suggests 4 strategies for building a healthy legal aid practice
January 11th 2016. Free Access to Law Movement (FALM) has a new website
Free Access to Law Movement (FALM) was set up in 2002.
There is a list of more than 50 members on the site (all the important legal information sites around the world),
a full declaration of the aims and purposes of the movement in 17 languages
(a small part is shown below), notices of conferences and various papers and journals.
Here is an extract from the declaration:
"Legal information institutes of the world, meeting in Montreal, declare that:
* Public legal information from all countries and international institutions is part
of the common heritage of humanity. Maximising access to this information promotes
justice and the rule of law;
* Public legal information is digital common property and should be accessible to all
on a non-profit basis and free of charge;
* Organisations such as legal information institutes have the right to publish public legal
information and the government bodies that create or control that information should provide
access to it so that it can be published by other parties.
* Public legal information means legal information produced by public bodies that have a
duty to produce law and make it public. It includes primary sources of law, such as legislation,
case law and treaties, as well as various secondary (interpretative) public sources,
such as reports on preparatory work and law reform, and resulting from boards of inquiry.
It also includes legal documents created as a result of public funding.
January 6th 2016. Reviews of 2015 and advice for 2016, from key legal opinion makers