Internet Newsletter for Lawyers
September/October 2005, by Delia Venables

Chambers Without Walls
By Neil Goodman-Smith

BarristerWeb, www.barristerweb.com, was established in 2001 to provide solicitors and other professionals with easy and cost-effective access to a wide range of legal expertise throughout England and Wales. It has proven to be a success and is now one of the largest sets of barristers chambers in the country. BarristerWeb has over 80 barristers and offers the services of a traditional chambers but with barristers spread across different geographical locations and accessible globally over the internet. The opportunity to use that expertise on advisory matters has also become available to the public generally.

We have specialist practice groups covering criminal and public law, tribunals and inquiries, family law, civil dispute resolution, business and enterprise, alternative dispute resolution and international work. A wide range of cases is dealt with.

Management and structure

Our administrative offices are in Milton Keynes, but the barristers are located nationwide or indeed overseas. They do not pay any rent and they pay only a small annual licence fee for the software. They contribute to the running of chambers by payment of commission on work received and managed for them, with tapering rates for high earners.

Management of chambers is through Heads of Chambers, Chambers Manager and Senior Clerk. The barristers are thereby free of involvement in chambers committee meetings. This can be seen as a major advantage! Joint Heads of Chambers are Sir Nicholas Bonsor Bt and Tim Wallis.

Chambers is fully constituted and approved by the Bar Council. Members may be full members working exclusively for BarristerWeb or dual members with another chambers. They may also be a sole practitioner running their own practice independently of BarristerWeb. Dual members can supplement their practice by taking additional work from BarristerWeb. Full members have to be more than three years call, as an internet chambers cannot provide the face to face mentoring required for under three year call barristers and pupils, although they can be dual members with mentoring provided by their primary chambers.

The flexibility of the internet structure also allows us to administer other chambers where the members also become members of BarristerWeb. For example Palmyra Chambers in Warrington are part of the BarristerWeb Group; their telephones are answered by BarristerWeb and all their practice is administered through BarristerWeb.

Not having to pay a fixed monthly charge for overheads enables barristers doing other (non-legal) work to continue with their part-time practice at the Bar. Some of our part-time practitioners include mothers with family commitments, law lecturers, a tax advisor, a pharmacist, a doctor of medicine and a member who sits 2-3 days a week with a judicial appointment on a tribunal.

Clients can search through the website to find a barrister online. Searches can be by barrister’s name, area of law or location. Clients include solicitors, local authorities, legal departments, insurance companies, licensed access and public access clients. Instructions are accepted by telephone, post, DX or fax or through the website.

We market our chambers and our barristers through the website, through being in the legal directories (including The Legal 500) and through advertising in the Courts and Agency Directory, Waterlows and LawyerLocator. We are also an accredited chambers for CPD lectures and a number of our barristers are regular lecturers.

Software and online tools

The barristers are able to link to the latest Chambers Management Software, Inquisita Law, www.inquisita.com, to which many of the leading sets of chambers are now changing because of its power and ease of use. As a Microsoft.net product it enables barristers with their own username and password to access their diary and fee information over the internet. They can also enter their own tasks, holidays, or bookings from other chambers so as to give a clear picture of their availability.

Conference facilities are available at chambers or at local professional clients’ offices or at serviced offices available for hire. For example, Regus, www.regus.co.uk, can provide outsourced offices at 90 prime locations across the UK and many others abroad.

Papers are generally sent to barristers direct and many have personal DX boxes. Efax is particularly helpful, www.efax.co.uk,, especially for late instructions. 100 pages received at 6 pm for a case the following day is faxed in the normal way by solicitors to our efax telephone number but instead of being printed out on our fax machine (far from where the barrister happens to be) it arrives on the clerk’s computer and is then emailed to the barrister for him or her to receive directly. This saves paper as well as time.

Textanywhere, www.textanywhere.net, is useful. We type text on the computer, such as the details of a case we are trying to cover, and can text it simultaneously to as many of our barristers as we wish, simply by ticking an onscreen box next to each barrister’s name and mobile number.

We use conference calls to save travel time and cost for barristers in specialist groups to discuss projects. We have used Premier Conferencing, www.premconf.com, but a cheaper option is LegalTx, www.legaltx.com. As well as lower cost calls and line rentals there are free “legal to legal” calls which, as more lawyers join the network, will reduce the overall office telephone bills.

Another useful communication tool we have been experimenting with is Groove, www.groove.net, from D2i. Groove is a virtual office with desktop collaboration software for secure discussions, file-sharing, projects and meetings. There are many possible uses for this system. For example, our bookkeeper works from home and we can share information in a secure workspace and see online updated information as it is entered. A barrister can keep all precedents, templates and case law in another secure workspace, which can be accessed over the internet. New workspaces can be created to give access to designated persons, for example, an instructing solicitor could access the document online to collaborate on drafts. We can also see a use where barristers wish to return papers at short notice to colleagues in chambers; instead of having to courier or fax them they can be accessed from a workspace and printed off. If solicitors, the CPS and other major providers used the system it could speed delivery of briefs.

The future

We think the virtual chambers is here to stay as there is no need to maintain expensive premises when conferences can be managed at solicitors’ offices or rooms rented at serviced offices and libraries can be obtained online.

We are looking at the challenges of Quality Mark for an internet chambers. On the one hand, with the Treasury driving down costs with competitive tendering, our concept is attractive to the Legal Services Commission. On the other hand, where barristers are dual members as well as being geographically distant, it may be more difficult to show that they are complying with required standards. We may therefore discuss having a separate Quality Marked team within chambers.

Neil Goodman-Smith is Chambers Manager of BarristerWeb, www.barristerweb.com. He was formerly a solicitor in private practice, a counsel with the Hong Kong Government and a solicitor in the Criminal Appeals Office at the Royal Courts of Justice. He founded BarristerWeb in 2001 together with senior Clerk Andrew Hutchins.

Email neilgs@barristerweb.com.

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