Internet Newsletter for Lawyers
May/June 2002, by Delia Venables

Ongoing Series on Bright New Ideas for Websites

A Solicitor Developing Software for Legal Applications on the Web
Ross & Co.

Graham Ross has been a pioneer of the use of computers by lawyers for 20 years, ever since he wrote a program for solicitor accounts which became, after further commercial development, one of the most successful small systems on the market - Quill. Since then, he has developed quite a number of innovative web sites.

TheConveyancingRoom.com is his latest venture, which joins TheClaimRoom.com, a site for online dispute resolution which has been operational for about a year. The new site software and structure is available for firms of solicitors to licence, to enable them to offer a secure environment in which to communicate and to progress the transaction. Details of the ongoing transaction are available to the client, the solicitors from both sides, the estate agent, the house builder and the mortgagee, as appropriate, all of whom can have different levels of access defined.

Graham Ross writes:

When we began to add communications to the basic blind bidding tool (I was co-founder of the blind bidding system WeCanSettle.com), our developers, without my realising it at the time, took the route, wherever they could, of creating configurable templates and meta strings rather than hard wired coding, so as to more easily accommodate our constantly developing requirements.

The result of this "laziness" is that we now have not just a web site for one particular purpose, but a powerful development tool that enables us to configure all manner of applications for communication, negotiation, advice and document uploading/storage - in short, a full virtual office - all capable of being licensed on a commercial basis.

The system allows for structured message areas and classes of users, with access to, and use of, each message area controlled by rules regulating the powers of each class, i.e. write, read only (eg clients reading communications with third parties) or not see that message area at all (eg internal management areas). A number of blind bidding boards can be brought onto the system to enable negotiation to take place on different aspects of any dispute matter. Documents/templates can be uploaded into the system and a library maintained.

An added bonus is that the downsides of e-mail - insecurity, virus risk, mis-addressing of email, loss of mail through filing indiscipline etc - are avoided. Even if the office network takes a full data loss hit, all communications, and documents, are still available on the secure site. Law Society recommendations for encryption of client matter e-mail (ignored by the overwhelming majority of solicitors) are automatically followed. In an emergency, fee earners on the other side of the world can easily log in to assess a client file problem and take action.

The flexibility of the system has enabled us to identify markets beyond dispute handling and conveyancing, eg :-

Graham Ross, Ross & Co. - email g.ross@TheClaimRoom.com.

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